Lettings Administrator - Pinner, Harrow - £25,000 to £27,000 DOE
My client, a successful Lettings and Property Management firm, are currently seeking a Lettings Administrator to join their busy and friendly team in Pinner.
This role would suit a candidate looking to start a career in the property industry with strong administration skills or a candidate with existing property experience looking to work in a well-established Estate Agency. No prior property experience required.
Aside from a good work ethic and positive attitude, they are looking for someone who is polite and well presented, flexible, well organised, and able to think on their feet; someone who will go above and beyond who has great customer service. A driving license and car is required to assist with the occasional viewing/check in.
Responsibilities
* Supporting the Senior Lettings Negotiator and Director with their administration
* Handling the administration of new tenancies, progression tenancies from offer to move in using Goodlord
* Responding to telephone and website leads
* Updating and adding properties onto the Website and various portals e.g. Rightmove and Zoopla
* Administering landlord/tenant/property details on Reapit and ensuring notes of any changes are made clearly
* Organising/managing the "To Let" board process
* Updating internal documents and keeping the lettings folders current and tidy
* Updating window cards and information on a regular basis
* Assisting to update spreadsheets and/or Reapit tenancy check lists once they are in place
* Developing relationships with existing and new landlords
* Liaising with Accounts in order to discuss rent or statement queries
* Assisting with attracting new business and increasing market share
* Renewals Administration
* Troubleshooting and working with other departments to problem solve
* Attending any relevant webinars to gain knowledge and relay to colleagues as appropriate
* Any other ad-hoc Lettings tasks that are required
* Assisting with the occasional viewing
Requirements
* Minimum of 2 years' experience in an administration role
* Prior experience in the property industry would be advantageous
* Good organisational and co-ordination skills
* Good verbal and written communication skills with a positive attitude and excellent attention to detail
* Excellent time management
* Ability to multitask and to work accurately and effectively under pressure
* Must understand the principles and practice of client care
* Ability to work in a team and understand team dynamics
* Full clean driving license and own vehicle
Package:
* £25,000 to £27,000 DOE + Additional pay for Saturday hour
* Performance related bonus
* 21 days annual leave
* Parking Permit
Hours: Monday to Friday 9am to 5:30pm with an hour lunch, every other Saturday 10am to 2pm (Saturdays hours are paid in addition to annual salary)
If you are looking to gain a career in an established global firm with fantastic career progression, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.
02080597472
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