Job Title: Engineer and Laboratory Supervisor
Location: Aflex - Bradley Business Park
Website: https://www.wmfts.com/en/
When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential.
This role will focus on:
The role is key for the technical department to support customer focus through resolving queries, sales enquiry support and through the resolution of both internal and external non-conformances in production. Issues internally with hose products often exhibit at the assembly or testing stages and the technical department is tasked with working closely with relevant departments to deliver a resolution that progresses the order to the customer. Issues externally with hose products require investigation to understand root cause and present a pathway to resolution along with appropriate reporting back to the customer.
What you'll be doing:
* You will engage with appropriate production departments to resolve issues related to products and equipment. The majority of issues are likely to manifest in the assembly and testing departments, but other areas of the business may require engineering support.
* You will be part of the wider team that responds to sales requests for chemical compatibility checks, hose application knowledge and other technical issues. The shared technical inbox will be a key route of communication. Engagement with customers and distributors directly is expected.
* You will be expected to undertake appropriate research and development to deliver solutions. This may encompass methods for manufacture, consideration of materials, enhancements to tooling, review and improvements to fitting designs will be required to deliver solutions.
* Testing of hose products to identify failures and develop solutions. Testing includes hydrostatic (high pressure water), pressurized gas, tensile, dimensional checks, material checks, electrical properties, digital microscope, XRF material analysis - the list is not exhaustive.
* Project management - some solutions will become projects that need to reach a conclusion. This may require interaction with other departments, or other functions within the technical department (e.g. fitting design). You will be expected to manage some projects where directed.
* You will be supervising the laboratory asset as part of this role.
* Enforcing 6S of lab users, but with managerial support from the technical manager as required.
* Keeping testing methods, risk assessments and relevant documentation up to date.
* Lab overall function and organisation.
* Driving continuous improvement.
Who you'll be working with:
You will work closely with the assembly and testing departments on a daily basis to resolve issues that arise. These departments build, test and inspect hose assemblies for dispatch to customers. You will be working with the quality department as they will normally have issues raised to them in the first instance. In addition, they will manage the interface to external customers for hose returns. You will be working with any other department within Aflex as appropriate.
To be successful in this role, you will need:
* An engineering background related to mechanical or manufacturing engineering disciplines. Manufacturing skills relating to machining and manufacturing processes would be an advantage.
* Qualifications: a minimum of level 3 qualifications (e.g. L3 BTEC, A-levels) involving maths and engineering is desirable. Significant relevant experience will be considered as an equivalent.
* Experience in problem solving and determining root cause. (Desirable - training can be provided)
* The ability to manage several aspects and competing priorities.
* The ability to write reports to a standard suitable for internal circulation and external customers.
At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:
* A competitive salary
* Flexible working arrangements
* A generous holiday allowance
* Three days' paid volunteering leave
* Comprehensive private healthcare
* An enhanced retirement plan
* Life assurance
* Additional support and benefits through our Everyone is Included Group Inclusion Plan
Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.
We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include:
* Gender-neutral parental leave
* 15 days of extra paid caregiver leave
* Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
* Menopause-friendly workplace principles and more.
Company Overview
At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.
Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.
Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!
Our inclusive culture and values unite us, guide our decisions and inspire us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
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