Role: Account Manager
Location: Bourn, Cambridgeshire
Hours: Mon-Fri 9am-5pm
Salary: GBP27,000 - GBP30,000
I am looking for an Account Manager to join a sociable and friendly team based in Bourn.
What’s in it for you?
* Company pension
* Free, on-site parking
* Bonus scheme (Quarterly)
* Sick pay
* Growth opportunities
What will you be doing in the Account Manager role?
* Offer an exceptional level of customer relations and service.
* Communicating with existing customers to keep them informed about current offers and company news.
* Communicating with customers to encourage sales for the company and to nurture/build relationships.
* Answering customer queries promptly and accurately.
* Managing customer expectations.
* Identifying customer needs to result in effective solutions.
* Processing orders and taking payments.
* Maintaining and updating customer records on the company database.
What we would like from you:
* Good attention to detail
* Strong organisational skills and ability to prioritise workload
* Excellent communication skills and ability to communicate at all levels
* Ability to develop and maintain good relationships with clients
* Good problem-solving skills
* Committed and hard-working with a flexible approach
* A friendly and enthusiastic team player keen to be a part of a growing organisation
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