ABOUT MAX MARA FASHION GROUPMax Mara Fashion Group is recognized throughout the world as the precursor ofmodern pret-à-porter fashion. The Company was founded in 1951 with the aim ofoffering “haute de gamme” feminine clothing, produced according to excellentindustrial processes. Passion, commitment and tradition have created a uniquefashion style.We are currently seeking a Store Manager for the new Marella store in the Harrods for a full-time permanent position.OBJECTIVESCoordination and management of all activities related to the assigned store Ensuring that the business objectives are met, including brand image, customer service satisfaction, brand identity and corporate standards requiredEnsuring that business budgets are met, maximising all resources availableKEY RESPONSIBILITIESGuarantee qualitative and quantitative staff and personal goals achievement, alongside the objectives set by the retail directorDevelop the database and implement CRM activities under Brand guidelines and by using the given tools ( iPad, Mobile, etc ) Develop and consolidate the Client databaseTrain and manage the staff, assigning individual targets, tasks and objectives to reach in accordance with the business goalsAct as point of contact between personal and work related matters / contractsGuarantee high visual standards in stores, for products, and sales representatives, in alignment with the brand's standard requirementsPlanning and developing the staff's product, clientele and sales knowledge by optimising the available tools and the company's methods of trainingManaging the product in accordance with the guidelines of product rotation, visual merchandising, considering the assigned business objectivesGathering and analysing data, and providing feedback to headquartersManaging product requests from the assigned store door, optimising its stock levelAnalyse selling reports and business performanceGuarantee all assigned resources are constantly representing the brandSelling according to the needs of the store and the management priorityKEY COMPETENCIESStrategic thinkingStrong communication skillsAttention to detailLeadershipHuman resource managementAbility to manage own time / tasksUnderstanding prioritiesAbility to manage staff and self during busy timesSense of styleStrong interpersonal skillsNegotiationNetworkingSOFT SKILLSPassion for fashionMembershipTeamworkEntrepreneurial SkillsInternational skills