Do you have experience supervising a help desk team?
If you answered YES, then come and join our Facilities Management team, at our site in Alconbury, Cambridgeshire!
As a leading contract research organization (CRO), Labcorp provides comprehensive drug development solutions for a range of industries. Labcorp has helped pharmaceutical and biotech companies bring to market 100% of the top 50 best-selling drugs. Chances are, you or someone you know has benefitted from a medicine or medical device that Labcorp helped develop.
As a Facilities Helpdesk Manager at Labcorp, you will:
1. Manage the facilities management helpdesk across 3 research sites.
2. Manage up to 4 direct reports, working on the helpdesk.
3. Be the escalation and communication channel in support of the wider business and work with senior leaders to ensure the timely resolution of risk mitigation and maintenance issues.
4. Manage small projects within Facilities Management and cross-site departmental leadership, and site leads.
5. Be the contact for sponsor and regulatory audits on behalf of the Facilities Management team.
What we need from you:
1. Proven experience in a supervisory role
2. Excellent communications and interpersonal skills with various stakeholders at all levels
3. Good understanding of budgeting and finance
4. Contract management experience would be preferred
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to apply
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