Job summary The post holder is responsible for providing assistance and support to the Director(s) in all their organisational undertakings and projecting a professional image of the Directorate of the North East Ambulance Service NHS Foundation Trust The post holder will ensure that the administrative functions within the Directorate run smoothly, continuously looking at improving processes to ensure the effective delivery of the services. The post holder is expected to recognise the high profile nature of the work of the corporate/ operational management team and to ensure that all work emanating from this source is of the highest standard. This includes being aware of the main issues facing the Trust and recognising the need to be aware of any particularly issues and bringing these to the attention of the Directorate management team at the earliest opportunity. Main duties of the job Please refer to the attached Job description for a full list of duties and responsibilities for this role. About us We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles. Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital. We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey. We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks. Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all". We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System. Date posted 04 November 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year N/A Contract Permanent Working pattern Full-time Reference number 340-pa-11-24 Job locations Bernicia House Goldcrest Way, Newburn Riverside Newcastle upon Tyne NE15 8NY Job description Job responsibilities Please see the attached Job Description. for a full list of duties and responsibilities for this role. Job description Job responsibilities Please see the attached Job Description. for a full list of duties and responsibilities for this role. Person Specification Education,Qualifications and Training Essential 5 GCSE's or equivalent including Maths and English. Considerable relevant practical experience in an administrative support role. NVQ 3 (or equivalent) in a relevant field applicable to an office environment Key Skills,Knowledge and Aptitude Essential Word processing and IT skills to a high level. Strong computer software and electronic communications skills. Strong organisational skills. Ability to multi-task, prioritise and manage a number of projects / duties. Minute taking Experience Essential Significant experience in an administrative support role Disposition/Personal Attributes Essential Must be able to work under pressure and to deadlines Maintain the confidentiality and security of information. Ability to work with a number of people at different levels. Special Requirements Essential Post holder should indicate an acceptance of and commitment to the principles underlying the Trust's Equality and Diversity Policy. Person Specification Education,Qualifications and Training Essential 5 GCSE's or equivalent including Maths and English. Considerable relevant practical experience in an administrative support role. NVQ 3 (or equivalent) in a relevant field applicable to an office environment Key Skills,Knowledge and Aptitude Essential Word processing and IT skills to a high level. Strong computer software and electronic communications skills. Strong organisational skills. Ability to multi-task, prioritise and manage a number of projects / duties. Minute taking Experience Essential Significant experience in an administrative support role Disposition/Personal Attributes Essential Must be able to work under pressure and to deadlines Maintain the confidentiality and security of information. Ability to work with a number of people at different levels. Special Requirements Essential Post holder should indicate an acceptance of and commitment to the principles underlying the Trust's Equality and Diversity Policy. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name North East Ambulance Service NHS Foundation Trust Address Bernicia House Goldcrest Way, Newburn Riverside Newcastle upon Tyne NE15 8NY Employer's website https://www.neas.nhs.uk/ (Opens in a new tab)