We are seeking a proactive and highly organised Customer Support Executive, looking to take their first step into a Lead or Junior Product role. You will have some experience in customer software support and are adept at finding solutions to customer workflow problems.
Coding is not a required skill, but a good understanding of software and the ability to grasp workflows is a core part of the role. You will become an expert on the Events and Nucleus products, enabling you to support both our clients and the developers who build the platforms.
Knowledge of running events or awards would be a significant advantage, as you will be working closely with stakeholders who organise fast-paced, high-value, high-profile events and awards.
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