Money Advice Trainee/Caseworker
Reporting to: Money Adviser Supervisor
Hours: 36 per week (may be occasionally required to attend events outside of normal office hours but time off in lieu arrangements in place) – 25 days annual leave
Salary: £27,827 (£25,029 Trainee) + up to 5% pension
Location: Hybrid working from home, office and Foodbanks in the St Helens District
Context of role: You will be a member of Citizens Advice St Helens Money Advice team. As such you will be required to work from any Citizens Advice outlet and outreach venue and report to your line manager who will usually be the Money Advice Supervisor.
Role purpose: To undertake and complete Debt Caseworker duties as directed. As a trainee, work towards attaining the Money and Pension service Accreditation Caseworker Status. Within three months, you will be actively advising and assisting clients and managing a caseload.
Closing date for applications: 12.00 noon on Friday 7th March 2025
Interview date: Thursday 20th March 2025
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