Job Title – Optical Advisor Location – Derby Hours – Full time position, 40 hours per week Salary – Competitive, bonus & benefits, full training will be given Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It’s our Optical Assistant’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Optical Advisors are the face of Optical Express as they are often the first person the customer interacts with. Every day will bring something new, but your day to day role will involve: Maintaining an up-to-date knowledge on all products Accurately maintaining customer records Creating sales opportunities and delivering on challenging, but attainable, targets Advising customers on the best suitable frames and lenses depending on their lifestyle and medical requirements. Informing customers about the proper use and handling of contact lenses. Are you our ideal candidate? The answer is yes if you: Have heaps of passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Like to look presentable and well maintained Are motivated and driven to succeed A career at Optical Express is fulfilling, fun and rewarding. As an employee you can benefit from the following: Competitive salary Free and discounted optical products/procedures Modern working environment with superb technology support Genuine investment in your training and career progression If you believe you have the right skills and attributes for this role, we’d love to hear from you.