To act as the Responsible Pharmacist, being a positive role model, flexible and participating in all areas of pharmacy practice within the outpatient setting To supervise and plan the day-to-day workload of the dispensary ensuring efficient workflow and prioritisation. To allocate, organise and monitor the work of relevant pharmacy staff. To ensure cover for dispensary, referring to pharmacist unit manager when necessary. To be responsible for problem solving and making judgments involving a range of situations which may require analysis (e.g., fault finding on tracking system and automation, amending stock/financial discrepancies, staffing other areas, workflow). To ensure competent use of Prescription Tracking System producing relevant reports/data to ensure dispensary standards are achieved and maintained. Complete and analyse daily feedback report. To contribute to the development, implementation and provision of effective training and ensure staff competence across relevant staff groups To contribute to the development and maintenance of standard operating procedures (SOPs) covering each of the aspects of the management of medicines. To implement clinical policies and procedures under the supervision of the Pharmacy Unit Manager To record and investigate dispensing errors and near misses in a timely manner, taking appropriate actions to minimise further risks or incidents. To clinically screen and check prescriptions, resolving queries as and when identified To maintain the day-to-day management, ordering, receiving, storing and recording and auditing of CDs under the direction of the Pharmacy Unit Manager To be responsible for the day-to-day activities connected to the supply, ordering and receipt of medicines. To counsel patients on their medications, offering advice and answering queries both face to face and over the telephone To ensure appropriate and effective use of the medicines formulary, high-cost drugs and home-care medication To assist in the collection of performance indicators including workload date, error rates, prescription turnaround times and any other KPIs To become trained to an advanced level on the automated dispensing systems, acting as a designated super-user to assist Operational staff with problem solving and retrievals. In the absence of pharmacist unit manager, organising the workload in the dispensary if the system fails. To deal effectively with general enquiries and complaints,ensuring that all communication by the post-holder (verbally, electronically, by letter etc) with patients, relatives, carers, prescribers, pharmacists, staff, other health care professionals is of a high standard To develop and maintain positive working relationships to facilitate efficient and effective services. To maintain and update accurate pharmacy records relating to computer systems etc under the guidance of the Pharmacy Unit Manager To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary sectors