Retail Manager - JSCSC Swindon
Salary: £34,763 per annum
Hours: 40 hours per week, 5 days over 7
Responsibilities will include:
1. Promoting a safety culture and ensuring team awareness.
2. Engaging and managing the Retail team effectively to achieve performance targets and deliver the ESS Way Management promises.
3. Ensuring Compass Service Framework policies, procedures, and controlled documents are up to date and implemented correctly, including HSE & One Best Way service procedures.
4. Managing stock levels, promotions, waste, and merchandising.
5. Managing the retail labour, equipment & resources budget.
6. Completing HR procedures for the team.
7. Maintaining all planograms in line with company procedures.
8. Completing rotas & timesheets (Ourtime) to maximize sales opportunities.
9. Conducting Mid Term and End of Year Reviews with Retail Staff.
10. Attending weekly Huddle and weekly Team Chats with all Retail Staff.
11. Managing the team in accordance with company procedures.
12. Conducting customer journeys and quality audits.
13. Ensuring all banking & daily safe reconciliations are completed in line with company procedures and being responsible for the care & security of all company & client property, cash, stock & equipment within the retail area.
14. Role modeling the ESS Way behaviors at all times.
15. Implementing all company, client & legal requirements, processes, and procedures effectively.
Person Specification
1. An enthusiastic individual with a passion for working in a retail environment.
2. An outstanding communicator, able to liaise confidently with customers & clients and lead, engage & develop team members.
3. A minimum of 12 months experience managing a busy store-based retail environment.
4. Knowledge & experience of driving profitable sales growth.
5. IT literate.
6. Good numeracy skills with the ability to analyze & interpret data, e.g., sales data.
7. Able to work flexibly in line with business requirements, including attending off-site meetings.
Benefits
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
1. Contributory pension scheme.
2. Grow your career with our Career Pathways and MyLearning programmes.
3. Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
4. Exclusive travel discounts with TUI, Expedia, Booking.com, and many more.
5. Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons, and many more.
6. Up to 44% off cinema tickets to enjoy your favourite blockbuster.
7. Receive cash rewards every time you spend and use them on a wide range of brands.
8. Free wellness, mindfulness, and exercise classes.
9. You can share all discounts and offers with your friends and families.
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments, and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels, and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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