Job Summary
We are seeking a Contract Administrator to join our team. The ideal candidate will be responsible for contacting customers to schedule work, reporting/updating clients on work progress and undertaking various admin duties including; data entry, responding to enquiries by email and telephone and preparing written documents as well as providing admin support for the rest of the office team.
Responsibilities
* Responsibility for full job management from job entry to job completion along with our existing team, inclusive of: Setting up new clients and recording new jobs in the system, communicating with clients and residents, allocating repair work and ensuring material organisation, liaising with surveyors and the procurement officer when needed, recording the necessary data to the correct works orders and assessing all recorded information to ensure accuracy.
* Assess the live job status’s and update the individual jobs in a timely manner or as instructed by your manager.
* Dealing with email and telephone correspondence to the company’s mailboxes and main phone line and manage the enquiry including job queries from clients.
* Assist with operative queries as and when they are received.
* Assist the procurement officer and surveyors with any queries when required.
* Assist with training new administrative employees when requested to via your manager.
* Preparing written documents such as letters and quotations.
* Develop your own skill set as required to improve your own personal development.
* Work in accordance with the company’s set policies and procedures.
* Respect the confidential nature of the work and protect personal information in accordance with data protection.
Skills
* Proficient in Microsoft Office Suite, particularly Word and Excel.
* Exceptional written and verbal communication skills.
* Ability to work independently as well as part of a team.
* Strong organisational skills with the ability to manage multiple tasks simultaneously.
* Previous experience in contract administration or a related field is advantageous but not essential.
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Benefits:
* Company pension
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
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