Position: Student & Academic Support Officer
Contract Type: Permanent
Location: Tower Hill, London and Aldgate
Salary: Competitive
This is the first and last point of contact for all students studying at LCCA. The role holder will work collaboratively with other student and academic support officers as a team to provide basic advice and referral to students. This position shall be the first point of contact for individual students and be responsible for the provision of day-to-day enquiry handling for the relevant courses, offering advice and support at the front desk. The student and academic support officer ultimately acts as a referral point, providing students with support, guidance, information, and impartial confidential advice. This role is part of the LCCA student and academic support department, which manages all student enquiries for LCCA and other ad-hoc tasks and mini-projects.
What we offer our colleagues:
* A flexible working model – we encourage flexible working to aid productivity and a healthy work-life balance.
* My Rewards Hub – handpicked discounts and deals from a wide and ever-growing list of providers.
* Employee Assistance Program (EAP) – a dedicated 24/7 access platform.
* Training & Development opportunities on offer.
* A great Refer-A-Friend (RAF) scheme in operation.
* Socials via ‘GOSH’ – we love to celebrate events, our successes, and recognize our colleagues for their contributions.
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