Change Co-Ordinator / IT Analyst
Permanent
Remote
Our client is looking for a Change Co-Ordinator / IT Analyst to assist with coordinating, running, and supporting change within the IT Team and wider business, including projects, mobilisations, and existing changes.
Key Responsibilities:
* Coordinating suppliers in a highly technical, and frequently demanding environment.
* Implement documentation to move projects, mobilisations, and processes into BAU.
* Creation of new technical and business processes.
* Liaise with key stakeholders and other support providers to understand and contribute to changing system landscapes, support frameworks and end user requirements.
* Plan and run User Acceptance Testing of new or reconfigured systems and applications.
* Out of Hours change attendance.
* Continual Personal Development (CPD).
* Liaising with the Transformation team.
* Ensure that new products comply with IT security standards.
* Run projects where applicable.
* Perform key project and mobilisation tasks to support the IT Change Team.
* Creating SOPs and documentation for projects and mobilisations, where needed.
* Provide reporting and updates on tasks and projects where there is ownership.
* Help defining data requirements, working with the Data Engagement Lead.
* Some knowledge of 365 environments, such as Azure and the 365 suites
Skills and Experience:
* Previous experience of working within a change environment
* Ability to prioritise & organise own work in a busy environment.
* Strong Office 365 skills
* Mitel
* CRM admin
* Office 365 Admin
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