As a WMS Consultant, you will be responsible for the successful implementation of Blue Yonder WMS within the logistics operations. You will work in a cross-functional project team, translating business requirements into effective IT solutions. Your tasks include configuring the WMS, supporting integrations, testing functionalities, troubleshooting issues, and training key users.
Key Responsibilities
* Support the implementation teams with all tasks related to customer implementation projects within the IT/WMS policies. These include (but are not limited to) tuning requirements, configuration of BY WMS, drafting specifications for developments (interfaces, labels, and forms), testing solutions, training key users, Go-Live migration tasks, and resolution of incidents (troubleshooting).
* Provide advice to solution design during the sales process, ensuring feasibility and alignment with WMS standards.
* Participate in design sessions with the customer and other disciplines such as logistics engineers, operations, others, to capture requirements and provide a detailed WMS solution design.
* Support similar business projects such as process improvements and (customer) change requests.
* Collect wishes from business stakeholders and drive implementation project teams to develop deliverable, SMART requirements within project timelines. Document the development specifications for business integrations (interfaces) with customers, forms, and labels. Challenge stakeholders to get approvals for requirements and development specifications.
* Provide solutions within the configuration possibilities of BY WMS and challenge stakeholders to accept configurable solutions. If not possible (or significantly inefficient), define developments for extensions in consultation with senior WMS experts (Solution Architects and Design Authority).
* Ensure solutions maximize the available WMS solution standards and advocate for configurable solutions.
* Within your expertise team of WMS consultants, provide guidance and support to junior employees (if applicable)
* Act as second-line support for incidents and change requests.
What You Bring:
You are a proactive and assertive professional who thrives in a dynamic environment. You have a natural ability to fine-tune requirements within teams, always striving to find and propose the most optimal solutions within a project's scope. Collaboration comes easily to you—you work effectively with large business and IT teams, embracing new ideas and building upon them to drive success.
With an enthusiastic, flexible, and self-motivated mindset, you take ownership of your work and adapt quickly to new challenges, always looking for ways to innovate and improve. Furthermore, you bring:
* Experience in WMS systems (BlueYonder or a similar top end WMS solution such as Manhattan, SAP) in different subject matter roles both implementation and upgrade projects and support.
* Proven experience with integration projects for customers, preferably multi-location supply chains, with the responsibility to configure WMS.
* Knowledge and experience BY WMS is a strong pre.
* Knowledge of SQL, and experience in developing with reporting / labels tools is a plus (e.g. Jasper reports, Zebra tools).
* Background in logistics and warehousing is preferred.