Title: Timetable Consultant Department: Timetable - Operations Location: Sheffield (Hybrid, 3 days a week in office, 2 days from home) Full-time, Permanent Salary: £30,000 - £40,000 Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools' needs at the core, ensuring they are innovative, trusted education solutions. Role Overview As a Timetable Consultant, you will play a critical role in supporting schools with our advanced timetabling software. Designed to tackle even the most complex schedules, our solutions prioritise teacher choices and welfare, helping schools function seamlessly while reducing teacher workload. You will be part of a customer-focused team, delivering training, onboarding, and technical support for schools. This is an exciting opportunity to empower educators and improve the educational journey for pupils through innovative technology solutions. Key Responsibilities Deliver engaging and effective training to customers on our timetabling software. Onboard new customers, including seamless data migration. Provide technical support to schools via email, virtual calls, and phone. Assist schools in syncing data with their MIS systems. Construct efficient timetable solutions in collaboration with schools. Stay updated on software developments and contribute to testing and feedback. Liaise with internal teams (training, sales, documentation) to ensure cohesive support for customers. Collect and review customer feedback for continuous improvement. Maintain accurate client records in internal systems. Collaborate with team members and departments to deliver exceptional customer outcomes. Report bugs and client-suggested features to the development team. Support other areas of the business as required by management. What Will You Need to Succeed? Experience: Proven experience in whole school timetabling or school data management. Knowledge: Strong working knowledge of spreadsheet and database software. Familiarity with school operations and MIS systems. Advanced ICT skills, particularly in Microsoft Office applications. Skills: Excellent numerical and analytical skills. High attention to detail and accuracy. Outstanding communication skills for effective interaction with colleagues and clients. Ability to manage time effectively and adapt to changing priorities. Resilient, enthusiastic team player with a commitment to continuous development. Values and Ways of Working: You work collaboratively, embrace inclusivity, and foster a culture of trust and development. You take ownership, adapt quickly to change, and strive for continuous improvement. You are passionate about creating an environment that empowers others to excel. Qualifications: Undergraduate degree or equivalent experience in a similar role. What Do You Get in Return? 25 days annual leave, rising to 30 days 5% pension contribution after probation State-of-the-art city centre offices Access to My Benefits World Discounted city centre parking Free eye care cover Life assurance Cycle to Work scheme Employee Assistance Programme (EAP) Monthly Tes Socials Extensive learning and development opportunities Who Are Tes? Tes has been supporting the education sector for over a century, growing and evolving alongside its needs. Today, Tes provides digital solutions to support school leaders and teachers in wellbeing, professional development, safeguarding, timetabling, SEND provision, and pupil behaviour management. With over 13 million educators in its global online community and partnerships with 25,000 schools across 100 countries, Tes’s mission is to enable great teaching worldwide by delivering intelligent solutions that make the greatest difference in education. Join a people-centric culture driven by innovation, agility, and collaboration, where your contributions will help shape the future of education. Tes Global is an equal opportunity employer, welcoming applications from all qualified individuals. If you require additional support during the application process, please contact us directly. www.tes.com/tesglobal Other details Pay Type Salary Min Hiring Rate £30,000.00 Max Hiring Rate £40,000.00