The Public Sector Reform Test, Learn and Grow (PSR TL&G) team is at the heart of the UK government’s initiative to drive innovation and reform in public service delivery. With the £100 million PSR Innovation Fund, our team collaborates with local authorities and government departments across the United Kingdom and with the Devolved Governments to design, test, and grow innovative solutions that enhance public service outcomes. By employing a "Test & Learn" approach, we focus on creating evidence-based improvements while relieving pressures on public services. Our work involves piloting foundational programmes and place-based initiatives to accelerate mission delivery, support preventative measures, and foster a collaborative environment that encourages continuous improvement and innovation in public services.
A secondment with HMG offers a unique opportunity to work temporarily within the Civil Service, where you will remain an employee of your current organisation. This opportunity will allow you to develop some unique skills, but bring in specific knowledge and expertise, and work on projects that aim to deliver better public services for UK citizens. It is an immersive experience, providing you with new perspectives and the chance to contribute to significant and meaningful work. If you have confirmed with your employer that you are eligible for a secondment you'll be presented with a question in relation to this on your application form.
You’ll lead design in a multidisciplinary Pioneer team—a place-based project with public sector partners to prototype solutions and policies aligned to government missions. You’ll lead on problem framing, visualising ideas, prototyping in code, designing workshops and stakeholder engagements, and support the team with design research when needed. You’ll help your team use various methods and approaches for ‘test and learn’.
This role is mapped to the Senior Interaction Designer role in the Government Digital and Data framework, however we’re looking for some wider additional skills in UX design, mapping and design research. We’re looking for someone who can bring digital and data skills to a policy environment and is excited about working on the ground alongside place-based partners.
This role will require travel within the UK to work closely with local partners.
Responsibilities
You will:
• lead and coordinate design work in your team and design solutions that meet user needs
• work effectively in a multidisciplinary, agile environment, adapting quickly to constraints and changes in requirements, priorities or user needs
• use research and analytics to understand policy areas and users needs, identify service failures and test different designs
• lead design research when needed, working alongside the Data Analyst responsible for data and quantitative research
• design collaboratively and in the open, using prototyping to engage your team and stakeholders with the design process and adapting it if necessary
• champion accessibility and inclusion, consider the impact of change: new policies and technologies, and ensure that designs meet legal requirements
• guide, support and mentor designers
• collaborate with designers in other teams and departments, reviewing each other's work and developing shared patterns
A virtual drop in session will be held to explain more about the Public Sector Reform Test, Learn and Grow programme and secondments. Please see the meeting instructions below.
14th March between 1500-1530
Google Meet joining info
Video call link:
Or dial: (GB) +44 20 3937 3318 PIN: 799 311 036#
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