Job summary The post-holder will play a significant role driving service developments to modernise and improve the services' communication strategy, and social media and online presence, with the support of the central ELFT Communication and Engagement Team. The innovative and confident post-holder will also have a management role themselves, managing the band 4 administrator in the team, ensuring administrative processes across the school teams are robust and efficient. Support to develop within this management role will be available through continual professional development opportunities in the service. An enthusiastic and innovative team player, responsible for managing the administration for City & Hackney's School Mental Health Teams; WAMHS and MHST. This Senior Administrator/Communications Officer role supports the co-ordination and integration of these services. It ensures the effective implementation of the operation and delivery of WAMHS and MHST, working across these teams and reporting to the MHST Clinical Team Lead and WAMHS Clinical Team Lead.The post holder will be expected to engage professionally at all levels, to uphold the highest professional standards and play their part in ensuring that services are delivered in accordance with agreed methodologies. Main duties of the job This exciting role has a strong focus on developing digital communications and maximising audience reach and channel opportunity though our social media network, website and other digital platforms. The role involves developing communication materials such as infographics and publications. It also includes contributing to and leading on the creation and delivery of communications and engagement plans for campaigns and projects and supporting engagement with children, young people and parents/carers as well as with other services as part of the CAMHS Alliance. About us Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Date posted 07 April 2025 Pay scheme Agenda for change Band Band 5 Salary £35,964 to £43,780 a year per annum inc HCA Contract Permanent Working pattern Full-time Reference number 363-SS7076260 Job locations City & Hackney CAMHS John Scott Health Centre 220 Green Lanes, Wood berry Downs N4 2NU Job description Job responsibilities This exciting role has a strong focus on developing digital communications and maximising audience reach and channel opportunity though our social media network, website and other digital platforms. The role involves developing communication materials such as infographics and publications. It also includes contributing to and leading on the creation and delivery of communications and engagement plans for campaigns and projects and supporting engagement with children, young people and parents/carers as well as with other services as part of the CAMHS Alliance. Job description Job responsibilities This exciting role has a strong focus on developing digital communications and maximising audience reach and channel opportunity though our social media network, website and other digital platforms. The role involves developing communication materials such as infographics and publications. It also includes contributing to and leading on the creation and delivery of communications and engagement plans for campaigns and projects and supporting engagement with children, young people and parents/carers as well as with other services as part of the CAMHS Alliance. Person Specification Qualifications Essential oEducated to GCSE standard or equivalent oEnglish A Level/NVQ Level 3 or equivalent Desirable oEducated to degree level (possibly in psychology, public health or a related discipline oFurther education in relevant area (Project management, communications, IT or psychology) Experience Essential Two years' experience in a professional environment Experience of working in a fast paced, adaptable environment Desirable oExperience of change programmes oExperience of supervising, mentoring or managing junior staff Knowledge Essential Advanced level of computer literacy including word processing skills (MSOffice Word) and other windows packages for example Excel, PowerPoint and Outlook Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing Desirable oKnowledge or experience of children's mental health Person Specification Qualifications Essential oEducated to GCSE standard or equivalent oEnglish A Level/NVQ Level 3 or equivalent Desirable oEducated to degree level (possibly in psychology, public health or a related discipline oFurther education in relevant area (Project management, communications, IT or psychology) Experience Essential Two years' experience in a professional environment Experience of working in a fast paced, adaptable environment Desirable oExperience of change programmes oExperience of supervising, mentoring or managing junior staff Knowledge Essential Advanced level of computer literacy including word processing skills (MSOffice Word) and other windows packages for example Excel, PowerPoint and Outlook Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing Desirable oKnowledge or experience of children's mental health Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name East London NHS Foundation Trust Address City & Hackney CAMHS John Scott Health Centre 220 Green Lanes, Wood berry Downs N4 2NU Employer's website https://www.elft.nhs.uk/ (Opens in a new tab)