As LBG's Head of Audit Quality, Method & Platforms, you will lead the development, implementation, and embedding of a world-class audit methodology. This will be supported by industry-leading technology to maximize the productivity and effectiveness of auditors. Critically you will drive the AI revolution into all aspects of Internal Audit practice, transforming how auditors risk assess, plan, execute and evaluate the outcomes and impact of their work in LBG to deliver on our aspiration to be the leading internal audit function., As LBG's Head of Audit Quality, Method & Platforms, you will lead the development, implementation, and embedding of a world-class audit methodology. This will be supported by industry-leading technology to maximize the productivity and effectiveness of auditors. Critically you will drive the AI revolution into all aspects of Internal Audit practice, transforming how auditors risk assess, plan, execute and evaluate the outcomes and impact of their work in LBG to deliver on our aspiration to be the leading internal audit function. You will also be responsible for the independent quality assurance of audit and supporting activities - holding colleagues and leaders to account for delivering effective, efficient and high-quality audits, and deploying the potential of AI to evaluate and improve quality of work throughout the lifecycle. By holding responsibility for the method, the supporting systems and the assurance of quality together, you will create a "virtuous circle" of continuous improvement where learnings from quality assurance will feed immediate improvements into methodology, guidance, training and tooling. You'll apply deep understanding of the audit process, relevant standards and regulations, and the interconnectivity of the three lines of defence to work closely with 1st and 2nd line of defence leaders in the transformation of risk management and culture across Lloyds Banking Group. You'll use your understanding and experience to influence positive change which leads to overall sustainable improvements in risk management through your insightful contribution to the wider lines-of-defence strategy and community. You'll build trust, respect and confidence among colleagues across the function to foster strong relationships and higher levels of collaboration, including management of a multidisciplinary team, and will proactively identify areas to add strategic and sustainable value for the organisation and for our customers. What are we looking for? We're looking for a bold and innovate thought leader, who turns ideas into action rapidly, learns and fails fast, and takes colleagues and stakeholders along with them. Whilst you will be individually highly capable, you will deliver most effectively as part of a team-of-teams to achieve the best outcomes and make a positive difference to the Group and its customers. You will cut through hierarchy, silos and bureaucracy with a relentless focus on helping Group Audit & Conduct Investigations to be the very best it can be in service of our wider Group and Customers in support of the ultimate purpose of Helping Britain Prosper. Responsibilities As a member of the leadership team of the GA&CI Chief Operating Officer and in support of the Chief Internal Auditors and Executive Team:
* Own and continuously improve the Group Audit Methodology and ways of working. Lead the embedding of understanding, effective execution, and development of best practices in audit delivery, ensuring ongoing conformance with relevant industry standards and regulations
* Oversee the effective running of the GA&CI Platform team, an "in-business" team of data and software engineers who are responsible for the development of the core Audit platform "Atlas", and maintenance of all GA&CI systems.
* Own and oversee the execution of the GA&CI Quality Assurance and Improvement Plan
* Work in close collaboration with the Data Science and AI team to enable their industry leading work on data analytics and development of AI solutions for GA&CI.
* Manage relationships with stakeholders including senior executives and work collaboratively with colleagues across the function, First and Second Lines of Defence
* Own key business risks and related controls within GA&CI relating to audit processes, technology, security, data and technology resilience matters on behalf of the GA&CI Chief Operating Officer, working in close partnership with the Head of Finance, Operations, Resource and Control Office.
* Share responsibility for developing and manage the incident management and Business Continuity Plan (BCP) for GA&CI with the Head of Quality, Method & Platforms, collaborating with key stakeholders to provide a "joined up" approach.
* Promote and role model the Group's values to drive cultural transformation.
* Identify and manage talent, expertise, qualifications and progressions of colleagues within the team required to meet the Group objectives.
* Proactively identify and address personal development opportunities and create a positive learning culture based on effective coaching.
* Provide timely, direct and effective feedback that contributes to the delivery of a high-performance function.
Capabilities you'll need Leading Teams Lead and take ownership of delivery, while championing the growth and development of colleagues.
* Team & Community Building: Motivates and inspires a large group of colleagues of similar interests, or expertise around a common goal. Builds a sense of belonging regardless of location and inspires peers to do the same.
* Safety & Trust Building: Leads a strong network inside and outside of the Bank to ensure a cohesive and inclusive workforce. Discusses openly about vulnerabilities, asks team and others for help and encourages a 'fail fast' attitude to course correct.
* Prioritisation & Delegation: Instils trust to motivate independent working and empowers teams to shape and drive their own portfolios, coaching as required. Delegates work across multiple teams, setting clear expectations on priorities and staying informed on progress without micro-managing.
* Performance & Goal Management: Coaches for performance, guiding colleagues to take ownership of performance and development by understanding and helping to articulate motives and career aspirations. Makes work feel meaningful, scraping or re purposing pointless or mundane work. Proactively manages under performance and role models what motivation looks like e.g., energetic, and enjoyable.
* Coaching & Feedback: Acts as a trusted advisor to a network of colleagues and professionals internally and externally. Provides insightful, motivating, and strategic thoughts and ideas and leads people to the solution rather than 'telling'.
Project & Programme Delivery
The ability to deliver process and technological change effectively in a complex environment, to drive through novel solutions that often mean being the first adopter and therefore contributing to solving problems before proven solutions have been established by others. Business Strategy The ability to understand and interpret Group and Business Unit Strategy and connect audit delivery and business monitoring insights to such strategies at the Macro level Data Literacy, Automation and Artificial Intelligence The ability to analyse, understand and communicate data as information, to use data to drive effective outcomes; design and lead the deployment of technology and identify opportunities to use AI solutions to automate work, simplify tasks and derive greater insights. Managing Self Prioritising your work and that of others effectively to ensure timely and value-added delivery. Understanding the critical path for delivery and removing obstacles; planning and preparing to ensure resources are used efficiently and effectively. Taking ownership for personal development and growth, and accountability for one's work and behaviours. Ability to understand and handle different situations, roles and teams with adaptability.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 30 days' holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.