Solution Architect - Billing (BSS) - Broadband/Fibre
Job Summary:
We are seeking a highly experienced and motivated Solution Architect specializing in Billing (BSS) within the telecommunications domain, with a specific focus on broadband and fibre services. The successful candidate will be responsible for designing, developing, and implementing robust, scalable, and efficient billing solutions that support our growing broadband and fibre business. This role requires a deep understanding of BSS architecture, telecommunications billing processes, and the unique challenges and opportunities presented by high-speed data services.
Key Responsibilities:
* Lead the design and architecture of BSS solutions for broadband and fibre services, ensuring alignment with business requirements and strategic objectives.
* Develop and maintain detailed solution architecture documentation, including diagrams, specifications, and rationale.
* Evaluate and select appropriate BSS platforms and technologies, considering factors such as scalability, performance, cost-effectiveness, and integration capabilities.
* Collaborate with cross-functional teams, including product management, development, operations, and finance, to ensure seamless integration of billing solutions with other systems.
* Define and implement billing processes, including rating, charging, invoicing, payment processing, and revenue assurance.
* Ensure compliance with industry standards and regulatory requirements related to billing and data privacy.
* Provide technical guidance and mentorship to other team members.
* Stay up-to-date with the latest trends and technologies in BSS and the telecommunications industry, particularly in the broadband and fibre space.
* Identify and mitigate potential risks and issues related to billing solutions.
* Contribute to the development of best practices and architectural standards for BSS.
* Participate in vendor evaluations and contract negotiations.
* Contribute to the overall enterprise architecture strategy.
Required Skills and Experience:
* Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
* Extensive experience (typically 8+ years) as a Solution Architect or similar role, with a strong focus on BSS in the telecommunications industry.
* Deep understanding of telecommunications billing processes, including rating, charging, invoicing, payment processing, and revenue assurance.
* Specific experience with broadband and fibre billing models, including usage-based billing, tiered pricing, and bundled services.
* Hands-on experience with BSS platforms and technologies (e.g., Amdocs, Oracle BRM, NetCracker, CSG).
* Strong knowledge of relevant industry standards and protocols (e.g., TM Forum Frameworx).
* Experience with cloud-based billing solutions and microservices architecture is highly desirable.
* Excellent communication, interpersonal, and presentation skills.
* Strong analytical and problem-solving abilities.
* Ability to work effectively in a fast-paced, dynamic environment.
Preferred Qualifications:
* Experience with Agile development methodologies.
* Knowledge of CRM and other related business support systems.
* Relevant certifications (e.g., TOGAF, AWS Certified Solutions Architect).