Job Description
Senior Service Manager
Bodmin, Cornwall
£60,000 - £70,000
About the Company
This is an exciting opportunity to join a fast-growing, innovative company that designs and manufactures high-quality products for the fitness, health, and leisure sectors. With a strong reputation for delivering cutting-edge, interactive technology, the business has a presence across the UK and international markets, supporting customers in Europe, North America, the Middle East, and Asia.
As we continue to expand, we are looking for a Senior Service Manager to take ownership of our service function. This is a leadership role with a strong strategic focus, ideal for someone who thrives in a fast-paced, customer-driven environment.
The Opportunity
This role is about more than just managing a team—it’s about building a best-in-class service strategy that ensures our customers receive outstanding support. You’ll be responsible for service leadership, optimising processes, and driving continuous improvements to maximise customer satisfaction. Working closely with internal teams, partners, and suppliers, you’ll play a key role in shaping the future of our service offering.
What You’ll Be Doing
1. Developing & executing a service strategy to...