Primary Key responsibilities include Complete opening and closing procedures in accordance with the duty rota Process personal & telephone requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the appropriate services Initiating contact with and responding to, requests from patients, team members and external agencies Distribute medication/prescriptions; work and communicate with dispensary staff Clinically code data on Emis clinical system Action incoming emails and correspondence as necessary Scan patient related documentation and attach scanned documents to patients healthcare records Photocopy documentation as required Data entry of new and temporary registrations and relevant patient information as required Input data into patients healthcare records as necessary Direct requests for information to the administrative/secretarial team Manage all queries as necessary in an efficient manner Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Additional responsibilities include Providing cover during staff absences Participate in the receptionist rota for lunch and out of hours cover Assist with cleaning and tidying kitchen area according to rota. Deputise for the other members of the reception team during periods of absence