Description Grade 10- £57,663 to £61,980 per annum subject to final confirmation The London Borough of Havering, within its Havering Education Services (HES) commercial area, is looking to recruit an Education Computing, MIS & Data Support Manager to lead and develop the managed IT, MIS and Data support services to schools and settings. This critical role will lead and manage teams of experienced technical professionals and managers, and identify, instigate, develop and manage opportunities for growth whilst implementing customer driven changes in the commercial approach and operational processes and systems. As a key member of the HES senior leadership team, the Education Computing, MIS & Data Support Manager will also develop and nurture excellent relationships with peers and key internal and external stakeholder groups. The successful candidate must possess strong commercial acumen, have a thorough knowledge of MIS and school ICT software solutions and products, and be fully conversant with all software developments relating to school’s operations. If successful in your application for this role, you will: Act as overall account lead for schools, looking for innovative solutions to implement to modernise the service. Lead on the development and delivery of Service Level Agreements, ensuring that appropriate performance indicators are set for the services, and that systems are in place to support the recording, collection, analysis and reporting of performance data. Develop and promote the optimal use of the full range of service capabilities and provisions to existing customers whilst also looking for external opportunities for further income generation Act as ‘contract owner’ for all relevant third party contracts underpinning the provision of the services, ensuring these are delivering as expected and renewed in a timely manner in accordance with Council policies and procedures. Act as the main point of contact between users, external to the Council; including public sector organisations from outside of Havering and other private sector and voluntary organisations, who commission work through the services of the contract between the external provider and the Council As one of the greenest boroughs in London, resourcefulness is in our nature. We don’t wait to be told, we take the initiative. We face the future head-on, embracing new challenges with open minds and fresh ideas. There’s lots of opportunities to progress here, and if you seize them we’ll support you all the way. Choose Havering and see the difference you’ll make to the people that live, work and learn here. From caring for those who need it most, to ensuring our highways and streets are safe, providing a roof over the heads of our residents, providing excellent customer service or, enhancing our digital services for staff and residents, there are so many ways you can make a positive influence here. And, whether you’re outdoorsy, people-focused or analytical, we have a role that’s right for you. Please view Job Profile here For an informal discussion about the post, please contact Shola.Omogbehinhavering.gov.uk The closing date for the receipt of applications is 13 th December 2024 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interviews to be held on 18 th December 2024 Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.