Triage Advanced Mental Health Practitioner
Band 7
Main area: East Crisis Resolution HTT
Grade: Band 7
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 371-MHS652
Site: Britwell Health Clinic
Town: Slough
Salary: £48,270 - £54,931 per annum (inc. of HCAS)
Salary period: Yearly
Closing: 12/01/2025 23:59
INTERNAL ONLY - This vacancy is open to Berkshire Healthcare NHS Employees ONLY.
The post is based within our main hub in Slough.
As an advanced mental health professional, you will support the triage team to make informed decisions regarding patient care for all new referrals into the team.
The ideal candidate will have experience in an acute healthcare setting at Band 6 and be motivated to work in a high-demand and clinically exciting service. They should value the opportunities that mental health professionals have in assisting people through difficult times and be passionate about helping individuals with SMI recover from relapses.
The team is supportive, comprising experienced practitioners from various clinical backgrounds.
Main duties of the job
The post holder will:
1. Triage calls and NHS 111 referrals from professionals, patients, and their carers into the CRHTT.
2. Signpost to appropriate services or open to CRHTT and allocate workload as deemed appropriate.
3. Direct and support the assessment of new patients, including risk assessment and the formulation and delivery of care plans.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust, rated ‘outstanding’ by the CQC. We are committed to providing the best possible care to people across Berkshire and offer an inclusive and compassionate environment where our staff can flourish.
Our values at Berkshire Healthcare are:
* Caring for and about you is our top priority.
* Committed to providing good quality, safe services.
* Working together with you to develop innovative solutions.
Your wellbeing is important to us. Some benefits of working for us include:
* Flexible working options to support work-life balance.
* 27 days’ annual leave rising with service + opportunity to buy and sell.
* Excellent learning and career development opportunities.
* ‘Cycle to Work’ and car leasing scheme including electric vehicles.
* Access to a range of wellbeing tools and services.
* Discounts at hundreds of popular retailers and restaurants.
* Staff networks for race, diversity, disabilities, the environment, and armed forces community to support equality.
* Generous maternity, paternity, adoption, and special leave.
* Free parking across Trust sites.
Detailed job description and main responsibilities
The “must haves” for you to be considered for this role:
* Experience of working in the urgent care pathway.
* Compassionate and caring nature.
* Ability to work effectively in a team.
We strongly encourage you to review how you meet the criteria in the person specification and address this point-by-point in your supporting statement for the best chance of being shortlisted.
We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person specification
Education/Qualifications/Training
* Registered Mental Nurse, Occupational Therapist, Allied Health Professional, or Social Worker, licensed to assess, plan, implement, and evaluate care for patients with mental health problems.
Previous Experience
* Experience of clinically supervising junior and unqualified staff and mentoring students.
* Substantial experience of managing a busy caseload or service users with a range of mental health conditions.
* Experience of working effectively in a multi-disciplinary team and multi-agency environment.
* Strong knowledge and understanding of the health and social care systems and operating frameworks, clinical observations, and the Mental Health Act.
Knowledge, Skills & Abilities
* Excellent knowledge and understanding of the health and social care systems and operating frameworks, clinical observations, and the Mental Health Act.
* Previous experience in a care environment with service users who have complex mental health needs.
* Specialist knowledge acquired through training in a specialized discipline.
* Effective interpersonal, influencing, communication, observation, and reporting skills.
* Strong organizational skills and the ability to analyze situations and make appropriate decisions.
* Able to empathize, support, and be sensitive to the needs of others while coping with distressing circumstances.
* Ability to cope in a pressurized environment and apply practical problem-solving skills.
* Competent IT skills and the ability to navigate various systems and software packages (e.g., Outlook, databases, MS Office, and the internet).
* Able to work flexibly on a shift pattern and travel independently between locations as required.
Additional Requirements
* Ability to travel to multiple sites.
These are the values that we live by at Berkshire Healthcare:
* Caring for and about you is our top priority.
* Committed to providing good quality, safe services.
* Working Together with you to develop innovative solutions.
We welcome people who share these values to come and work for us.
Please find attached the behavior framework that underpins these values for this job role.
At Berkshire Healthcare, we foster an inclusive workplace where everyone belongs. We welcome talent from all backgrounds and offer guaranteed interviews to disabled applicants and armed forces community members who meet the minimum criteria.
Please note we may close positions before the advertised date.
Once you have applied, please check your email regularly for updates. All appointments are subject to NHS Employment Checks, and false information may result in withdrawal of offers. For information on how we store your information, please review our privacy statement.
No agencies, please.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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