Company Description
Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist.
Job Description
To oversee every stage of any kind of banquet gathering, organizing things every single day. A banquet supervisor should supervise the banquet and ensure that the banquet personnel comply with all departmental policies and service standards. Throughout the banquet function, serve as the only point of contact for the banquet host.
MAIN JOB RESPONSIBILITIES:
* Oversee both on- and off-site catered events.
* In charge of arranging the event's cuisine and paying attention to detail in the function area.
* Ensure that the banquet halls, storage areas, and work areas are sanitized and clean.
* During the designated shift, ensure that all of the banquet and catering section's furniture, equipment, and fixtures are used properly and are in good working order.
* Continuously carry out the banquet and catering service's operating processes and service requirements.
* Ensure that customers' demands are satisfied and deliver exceptional customer service.
* Offer original and imaginative suggestions to improve group experiences and meetings.
* Have extensive knowledge of the preparation and presentation of food and beverages.
* Monitor team members and events throughout your service.
* Assist the banquet servers in setting up the tables and decor.
* Be knowledgeable about forthcoming and current events.
* Respond promptly and effectively to complaints from employees and clients.
* Collaborate with the housekeeping and kitchen departments.
* Staff scheduling for the banquet, creating a weekly task plan that aligns with the event's activities, and managing labor for the month.
* Assist the banquet manager with performance management, scheduling, and training.
* Organize transportation of food and equipment to offsite catering events.
* Have experience in operating POS (MICROS) and Opera S&C.
* Responsible for monthly inventory, consumption spreadsheet and banquet staff.
* Ensure sufficient operating guest supplies, beverage supplies, and operating equipment for assigned functions.
* Communicate using clear and professional language, and answer telephones using appropriate etiquette.
Qualifications
* 2-4 years of banquet service experience
* Strong guest and employee interpersonal skills
* Guest experience centric
* Strong beverage/wine knowledge
* Fluent in English
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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