The Head of Compliance role will play a critical role in ensuring ESPUG meets its compliance obligations, and that regulatory risks and opportunities are effectively monitored, reported, and managed. The Head of Compliance will work across all business functions to ensure that the necessary systems, processes, and controls are in place to mitigate regulatory risks and maintain compliance assurance. Additionally, this role is responsible for ESPUG’s Sustainability Strategy, including developing strategy, setting measurable carbon reduction targets, and ensuring alignment with recognized standards. The role will engage with internal and external stakeholders to drive sustainable business practices and support the wider business in delivering sustainability commitments.
The Head of Compliance will work in close collaboration with the Head of Regulations to ensure regulatory policies and compliance strategies are effectively implemented, embedded, and audited.
Key Responsibilities
1. Ensure company-wide compliance with statutory licence obligations across Gas, Electricity, Water, and Heat through establishment of an independent monitoring and auditing function.
2. Take ownership of and build on the company-wide three lines of defence compliance framework to provide high levels of assurance on regulatory compliance.
3. Ensure 1st, 2nd, and 3rd lines are in place and conduct regular audits aligned with a risk-based audit plan to ensure compliance.
4. Monitor, report, and address non-conformances related to operational, health and safety, and regulatory compliance, supporting teams in implementing corrective actions.
5. Work with departmental Heads to develop action plans to address compliance risks, drive process improvements, and propose necessary regulatory changes.
6. Lead internal risk management and maintain oversight of ESPUG’s Risk Register, ensuring risks are proactively managed.
7. Ensure process holders and their directors are aware of their accountabilities and performance.
8. Provide assurance to the executive team through reporting and evidence of compliance with the three lines of defence model.
9. Establish a culture of compliance, risk awareness, and learning from issues in our business and the industry, through training, communication, and visible leadership.
10. Ensure that compliance frameworks align with emerging regulatory trends, proactively adapting ESPUG’s approach to remain ahead of regulatory changes.
11. Accountable for maintaining and developing the corporate Sustainability Strategy to align with recognized standards and ensure a strong corporate social responsibility reputation.
12. Engage with external stakeholders to ensure the Sustainability Strategy remains appropriate and supported.
13. Work with internal stakeholders to embed sustainable practices within ESPUG’s operations and ensure business-wide support for sustainability goals.
Person Specification
1. Proven track record in regulatory compliance within a regulated environment (Gas, Electricity, Water, Finance, Pharmaceuticals).
2. Experience delivering compliance against licence and code obligations.
3. Strong knowledge of regulatory risk management, including non-conformance reporting and corrective action implementation.
4. Strategic thinker, able to assess and understand the business impact of regulatory changes.
5. Ability to communicate complex compliance issues clearly and influence internal and external stakeholders.
6. Ability to manage multiple priorities and drive compliance initiatives forward.
7. Personable with strong emotional intelligence, able to engage with a wide range of stakeholders.
8. Confident and proactive, with a strong ability to lead compliance and sustainability agendas within a regulated business.
9. Experience developing and delivering a corporate sustainability agenda; familiarity with the independent energy and water markets.
10. Experience managing external service providers and consultants.
11. Knowledge of regulatory reporting frameworks such as GRESB, ESOS, ISO9001, ISO14064, and Quality Management Systems.
Benefits include:
* Holidays: 26 days, increasing to 27 after 3 years and 28 after 5 years of employment. The company offers the opportunity to buy/sell up to 3 days per year.
* Bonus
* Enhanced Pension
* Private Medical Insurance
* Life insurance
* Company training programmes to support your development.
* Employee Rewards Portal: access to discounts and benefits like Cycle to Work and EV car Salary Sacrifice Scheme.
* Enhanced Family Friendly benefits: maternity and paternity pay, paid time off for fertility treatments.
* Volunteering day: one paid day per year.
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