As FM and PPM Helpdesk Coordinator, you will provide office based support to the field-based teams, utilising our data base of sub contractors to provide excellent customer service across all areas of responsibility. The role will provide support on repair and maintenance systems aligned to the business, administering contractor quotations and for providing oversite to ensure that works are completed in a timely manner. As FM Helpdesk Coordinator, youwill also maintain business continuity at all times, prioritising activity accordingly including frequent adjustment, as well asidentifying opportunities for better ways of working and sharing best practice with our directly employed operatives. The role requires someone with excellent customer service and communication skills, highly organised, resilient, acting as a key link between field-based staff, contractors, suppliers and administrative colleagues.