Position: Technical Operations Manager Location: Stevenage, Hertfordshire Salary: £70K plus benefits package Contract Type: 12 Month Contract, Full Time. Days Mon-Fri 0800-1700 Industry: Pharmaceutical Manufacturing PRS Engineering has engaged with a key client & a UK-wide leading Building Services & facilities management specialised within innovation and revolutionization. Due to team expansion, we are seeking an experienced Technical Operations Manager (Mechanical Bias) on a 12 month FTC. This role will be based from the Stevenage facility in Hertfordshire. Role Overview: We are seeking an experienced Senior Technical Operations manager with a Mechanical Bias Accountable for driving a psychological safety workforce culture, coaching direct reports to ensure our foundation and improvement initiatives are successfully delivered and positively reinforced. Responsible for ensuring account compliance against statutory, critical and GxP deliverables. Delivering exceptional stakeholder engagement, ensuring all client interface is conducted to a high professional standard at all levels in the operation. Building the client relationship, ensuring key stakeholders are engaged, informed and have confident in our ability to provide world class service. Accountable for the overview of team key performance indicators and service level agreements. Conducting reviews to ensure relevance and accuracy of such measures against evolving business models. Accountable for ensuring resilience planning is conducted for all areas of operations. Accountable for technical assurance of Operations Team staff competency across all spheres of influence. Provide a senior level conduit between Operations and internal / external stakeholders to ensure continuous improvement of our deliverables against the Site Information Pack. Assisting with development of strategic plans, including organisational structure modelling and relevant change programme related actions. Assuring suitable succession planning is in action across all functions in the operations teams. Responsible for the delivery and tactical implementation actions in line with strategic plans. Engaging with our Procurement team to manage the cost-effective and competitive procurement of all Technical Services in line with and influencing the approved supply chain. Deputise for the Head of Technical Operations when required. Candidate Profile Degree / HND / HNC in Engineering, Building Services or other similar discipline and or a relevant level 5 professional institute qualification. Demonstrable experience (5 Years) of leading teams in an Engineering / Facilities management environment (preferably in a highly regulated environment). NEBOSH National General Certificate or working towards. Excellent understanding and experience of workplace Safety management in a front line technical arena. Exceptional knowledge of relevant building services statutory regulations, codes of practice and quality control. Ability to maintain composure in a demanding, active and holistically client faced environment.