Location: South London
Salary: Circa £37,000 per annum
Working Arrangement: Hybrid working available
Marks Consulting Partners are working on behalf of one of our valued clients to recruit a Housing Officer. This is an exciting opportunity for a motivated and experienced professional to join a dynamic team and make a real impact in the housing sector.
Key Responsibilities
* Tenancy Management:
o Manage a portfolio of properties, ensuring tenancies are sustained and residents receive high-quality support.
o Conduct tenancy reviews, property inspections, and manage tenancy breaches effectively.
* Customer Service:
o Act as the main point of contact for tenants, resolving queries promptly and efficiently.
o Provide advice and support to residents on housing-related issues, including welfare benefits and rent arrears.
* Repairs and Maintenance:
o Liaise with contractors to ensure repairs and maintenance are completed to a high standard.
o Carry out routine inspections and ensure properties meet all legal and safety requirements.
* Community Engagement:
o Build and maintain strong relationships with tenants, community groups, and stakeholders.
o Promote tenant involvement in shaping housing services and policies.
* Compliance:
o Ensure all activities comply with relevant legislation, policies, and procedures.
o Maintain accurate records and prepare reports as required.
About You
We are looking for candidates who are:
* Experienced in housing management or a related field.
* Strong communicators with excellent interpersonal skills.
* Knowledgeable about housing law, welfare benefits, and tenancy agreements.
* Capable of working both independently and as part of a team.
* Proficient in using IT systems and maintaining accurate records.
What We Offer
* Competitive salary of circa £37,000 per annum.
* Flexible hybrid working arrangements.
* A supportive and collaborative work environment.
* Opportunities for professional development and career progression.
How to Apply
If you are passionate about making a difference in the housing sector, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.