Deputy Store Manager – Bristol Eastgate
Who are we?
We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
What’s the role?
We’re looking for a Deputy Store Manager to join our team in Bristol Eastgate. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
1. Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
2. Driving sales performance and achieving key KPIs.
3. Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
4. Acting as Duty Manager when the Store Manager is unavailable.
5. Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for?
We’d love to hear from you if you:
1. Have at least 1 year of management experience in a retail environment.
2. Are passionate about retail and delivering exceptional results.
3. Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
4. Have excellent communication and leadership skills to engage and inspire your team.
5. Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
About our Pet Care Centre
The Pet Care Centre in Bristol Eastgate is strategically located near a variety of local amenities, providing a great working environment. Just a short distance away, the Eastgate Shopping Centre offers a range of shops, cafes, and restaurants. For those who love the outdoors, nearby St. George Park features beautiful green spaces, playgrounds, and picturesque walking paths. The vibrant city of Bristol is also just a short journey away, where you can explore an array of cultural attractions. With excellent transport links, including bus routes and access to the M4 and M5 motorways, commuting is convenient and straightforward.
Benefits
We reward our management team with a comprehensive package designed to support your well-being, including:
1. Annual bonus opportunities.
2. 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
3. Your birthday off to celebrate in style.
4. Life assurance worth 4x your annual salary.
5. A 4% company pension contribution.
6. Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Click here to read our Values & Behaviours.
Click here for more details and other benefits.
Join Us!
Pets just see people—they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Don’t wait—apply now! We may close the vacancy early due to high interest.
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