Job summary Assistant Data Analyst Are you someone who loves solving puzzles, spotting patterns and figuring out how things connect? Do you get a thrill from making sense of lots of data and turning complex information into clear insights? If so keep reading. We are on the hunt for an Assistant Data Analyst to join our friendly, curious and supportive team. You don't need to have all the answers, but if you're excited by the idea of using data to solve problems, tell stories and help people make better decisions and support mental health services for our community this could be the perfect role for you. Main duties of the job Make a real impact: The work you complete will help directly support the delivery and improvement of mental health services within North East Lincolnshire. Problem-solving every day: This of this as a role where you're a data detective finding and fixing data puzzles and helping others understand what the numbers really say. Grow your skills: You will get hands on experience with data systems, reporting, analysis, while working closely with a supportive team that is passionate about making a difference. Be part of something different: Navigo isn't like other organisations. Join our ethos of compassion, excellence and community centred care as we strive to make a positive impact on the lives of those we deliver a service to. About us Hello We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond. The whole basis of our work is to deliver services that we would be happy for our own family to use. We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility. Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list. As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre. Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it. We like to work with forward-thinking people who want to make a difference. Come and Join us Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated. Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitmentnhs.net Date posted 19 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Contract Permanent Working pattern Full-time Reference number B9816-453 Job locations Navigo House Brighowgate Grimsby DN32 0QE Job description Job responsibilities Data and Analysis Support in the creation and running of reports using Microsoft SQL. Assist with the preparation and quality assurance of regular internal and external data submissions. Contribute to maintaining and improving Navigo's information systems. Work alongside the Digital, Systems and Insights (DSI) Team to develop and deliver tailored reports and information pack for services within the organisation. Support the preparation of accurate data for regular meetings. Ensure timely collection and entry of key data into Navigo's information systems. Monitor Navigo's performance on national mental health dashboards. Analyse and benchmark local and national data. Maintain up-to-date knowledge of NHS data definitions, standards, guidance and healthcare information. Work with large datasets and complex spreadsheets. Investigate and resolve issues with the Mental Health clinical system and Incident and Accident Reporting system. Assist with the ongoing development and maintenance of Navigo's information systems. Review and analyse national dataset submissions. Help maintain a high Data Quality Maturity Index. Extract and analyse information from patient clinical records. Communication The Assistant Data Analyst will form and maintain effective working relationships with individuals internally and externally. Communicate complex analytical and statistical information in an accessible way. Explain technical information governance and data security issues in straightforward terms. Planning Adhere to all relevant legislation, data standards, and best practices. Effectively manage multiple tasks and competing priorities. Support the development of data for key projects, business cases, and quality improvement initiatives. Regularly monitor and report on progress. Establish, develop, and maintain accurate and efficient information systems to support the recording and monitoring of data. Policy Work within organisational and professional policies and procedures, using sound judgement and initiative to manage day-to-day tasks, while seeking guidance and support from managers when appropriate to ensure high standards are maintained. HR and Training Support colleagues within the Digital, Systems and Insights Team. Provide basic guidance and advice on the Mental Health Clinical System and the Incident and Accident Reporting System. Identify training needs related to core information systems and work with the System Trainer to address any gaps. Commit to ongoing professional development. Engage with professional online communities. Undertake surveys and audits relevant to your role. Provide cross-cover support to ensure service continuity. Effectively prioritise your own workload. Work collaboratively within the analyst sub-team, offering cross-cover support as needed to maintain high standards and meet shared goals. Information Share and receive information relating to the Mental Health Clinical System. Maintain and continually develop in-depth knowledge of the Mental Health Clinical System and the Incident and Accident Reporting System. Job description Job responsibilities Data and Analysis Support in the creation and running of reports using Microsoft SQL. Assist with the preparation and quality assurance of regular internal and external data submissions. Contribute to maintaining and improving Navigo's information systems. Work alongside the Digital, Systems and Insights (DSI) Team to develop and deliver tailored reports and information pack for services within the organisation. Support the preparation of accurate data for regular meetings. Ensure timely collection and entry of key data into Navigo's information systems. Monitor Navigo's performance on national mental health dashboards. Analyse and benchmark local and national data. Maintain up-to-date knowledge of NHS data definitions, standards, guidance and healthcare information. Work with large datasets and complex spreadsheets. Investigate and resolve issues with the Mental Health clinical system and Incident and Accident Reporting system. Assist with the ongoing development and maintenance of Navigo's information systems. Review and analyse national dataset submissions. Help maintain a high Data Quality Maturity Index. Extract and analyse information from patient clinical records. Communication The Assistant Data Analyst will form and maintain effective working relationships with individuals internally and externally. Communicate complex analytical and statistical information in an accessible way. Explain technical information governance and data security issues in straightforward terms. Planning Adhere to all relevant legislation, data standards, and best practices. Effectively manage multiple tasks and competing priorities. Support the development of data for key projects, business cases, and quality improvement initiatives. Regularly monitor and report on progress. Establish, develop, and maintain accurate and efficient information systems to support the recording and monitoring of data. Policy Work within organisational and professional policies and procedures, using sound judgement and initiative to manage day-to-day tasks, while seeking guidance and support from managers when appropriate to ensure high standards are maintained. HR and Training Support colleagues within the Digital, Systems and Insights Team. Provide basic guidance and advice on the Mental Health Clinical System and the Incident and Accident Reporting System. Identify training needs related to core information systems and work with the System Trainer to address any gaps. Commit to ongoing professional development. Engage with professional online communities. Undertake surveys and audits relevant to your role. Provide cross-cover support to ensure service continuity. Effectively prioritise your own workload. Work collaboratively within the analyst sub-team, offering cross-cover support as needed to maintain high standards and meet shared goals. Information Share and receive information relating to the Mental Health Clinical System. Maintain and continually develop in-depth knowledge of the Mental Health Clinical System and the Incident and Accident Reporting System. Person Specification Additional Criteria Essential Awareness of confidentiality issues including data protection act, GDPR and all other relevant security & confidentiality legislation & guidance Mental health awareness Desirable Awareness of National NHS policy objectives Knowledge and understanding of medical terminology Understanding of Statistical Process Control Charts Knowledge Essential Good verbal, written & communication skills with the ability to communicate complex information issues to a wide range of groups. Ability to manage routine information submissions and reporting schedules, prioritising workload, with the ability to work to tight deadlines and work under pressure for long periods of time. Basic analytical skills for interpreting and summarising data in reports using good problem solving skills and attention to detail. Ability to learn new skills and to support the development of the role through appraisal processes. Desirable Able to demonstrate an understanding of the wider implications of decisions within own area Knowledge of NHS data quality standards A basic understanding of NHS data standards and data flows Qualifications Essential Education to Level 3 (e.g., A-levels) or equivalent experience in data support GCSE in English and Maths, Grades A-C, 9-4 or equivalent Desirable SQL/Other Programming Language Educated to degree level, or equivalent experience as an analyst. Apha Analyst accredited Experience Essential Experience of using Microsoft Office particularly Word, PowerPoint, Teams and Excel. Proven skills/training up to immediate level in MS Excel and basic data analysis skills. Experience of working effectively as part of a team. Experience working with information systems, including data entry, data validation and preparing data for analysis. Shown willingness to undertake new responsibilities and of a flexible approach to duties and working arrangements. Desirable Previous work experience related to data analytics Experience of contractual key performance indicators and data submissions Experience in creating SQL queries Person Specification Additional Criteria Essential Awareness of confidentiality issues including data protection act, GDPR and all other relevant security & confidentiality legislation & guidance Mental health awareness Desirable Awareness of National NHS policy objectives Knowledge and understanding of medical terminology Understanding of Statistical Process Control Charts Knowledge Essential Good verbal, written & communication skills with the ability to communicate complex information issues to a wide range of groups. Ability to manage routine information submissions and reporting schedules, prioritising workload, with the ability to work to tight deadlines and work under pressure for long periods of time. Basic analytical skills for interpreting and summarising data in reports using good problem solving skills and attention to detail. Ability to learn new skills and to support the development of the role through appraisal processes. Desirable Able to demonstrate an understanding of the wider implications of decisions within own area Knowledge of NHS data quality standards A basic understanding of NHS data standards and data flows Qualifications Essential Education to Level 3 (e.g., A-levels) or equivalent experience in data support GCSE in English and Maths, Grades A-C, 9-4 or equivalent Desirable SQL/Other Programming Language Educated to degree level, or equivalent experience as an analyst. Apha Analyst accredited Experience Essential Experience of using Microsoft Office particularly Word, PowerPoint, Teams and Excel. Proven skills/training up to immediate level in MS Excel and basic data analysis skills. Experience of working effectively as part of a team. Experience working with information systems, including data entry, data validation and preparing data for analysis. Shown willingness to undertake new responsibilities and of a flexible approach to duties and working arrangements. Desirable Previous work experience related to data analytics Experience of contractual key performance indicators and data submissions Experience in creating SQL queries Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Navigo Health and Social Care CIC Address Navigo House Brighowgate Grimsby DN32 0QE Employer's website https://navigocare.co.uk/ (Opens in a new tab)