The Recruitment Co Are currently recruiting for a credit controller/accounts assistance. We are a growing North East based business finance provider. As a direct lender, we pride ourselves on service delivery & can issue business loans upto £100k in under 24 hours. As we undergo significant growth, we're seeking to recruit a credit controller/account assistant to manage existing accounts and update the business accounts system in Xero. Responsibilities: Manage and update the company loan book daily, reconciling payments in Xero and on the loan management software. Contact customers with late payment and liaise with them to plan and receive payments. Investigate and resolve any billing discrepancies or disputes Maintain accurate records of customer interactions and payment status Prepare and send out statements to customers Assist with month-end closing activities related to accounts receivable, balance sheet & P&L. Purchase and sales ledger processing Ensuring invoices match up with purchase orders Sending out invoices Answering supplier and customer billing and contract queries Credit control including reviews of credit management facilities, daily processing of bank statements and cash receipts to customer accounts Assisting with month end preparation Maintaining spreadsheets Implement the company debt collection process, inclusive but not exhaustive of default letters and pre litigation documents. Skills: Proficiency in accounting software ideally Xero/Quickbooks Strong knowledge of accounts receivable and collections Excellent attention to detail and accuracy in data entry Excellent communication skills, who has the empathy to understand a customers position, but the drive to convert to a result for the business. Ideally AAT qualified Hours: Monday - Friday 9-5pm Job Types: Permanent Benefits: Company pension Free parking On-site parking hybrid working Schedule: Day shift, flexible hours Monday to Friday location: Houghton le spring / Hybrid working accepted Job Type: Full-time Pay: £24,000.00-£35,000.00 per year Benefits: Company pension Free parking On-site parking Schedule: 8 hour shift Day shift Monday to Friday No weekends Overtime Experience: Accounting: 1 year (preferred) bookkeeping: 1 year (preferred)