Job Description
As a Customer and Dealer Support, you are expected to ensure the Gaming Tables are run effectively and the customer experience is enjoyable and welcoming.
You will support the Dealer in the day-to-day running of a Casino game, keeping the gaming floor engaged, interactive, and meeting safer gambling objectives. You may also manage the pit from time to time.
Your responsibilities include:
* Acknowledge, welcome, and assist customers in the Gaming Area
* Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
* Collaborate and work as part of the wider casino team
* Support the dealers to ensure the gaming tables are run effectively
* Connect with first-time customers, explaining how the games are run
* Supervise the action on the Gaming Tables
Qualifications
* Fully conversant in gaming operations with experience working as a senior dealer
* Holds a current PFL licence, issued by the Gaming Commission
* Must be able to work shifts at any time of the day, including weekends and bank holidays
Additional Information
Experience preferred.
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