Job summary
We have exciting opportunities for enthusiastic, organised and motivated individuals to join our Trust as Clinical Administrators.
The successful candidates will work alongside Senior Medical Secretaries and other Clinical Administrators, carrying out duties which will include, but are not limited to; data entry, making and receiving telephone calls, clinical and non-clinical audio typing and proof reading of VR generated letters, use of the hospital patient administration system, co-ordination of patient's records/test results, co-ordination of outpatient clinics and diary management, amongst other secretarial and administrative duties.
* Interview date: Tuesday 1 April 2025
* 37 hours 30 minutes/week
* You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
The role provides direct secretarial and administrative support to consultants and/or specialist nurses; ensuring effective diary management and ensuring clinical documentation is completed in a timely manner. Processing of referrals is also a requirement of the role, ensuring any outpatient appointments are scheduled within national guidelines and as per clinical requirement. Management of patient tracking lists and accurate recording of RTT pathways will be required, amongst other necessary tasks such as attending MDT meetings and recording outcomes when asked.
There are several opportunities working across the Trust at the following sites: Royal Victoria Infirmary and Freeman Hospital. Further information on the areas of work and the sites will be provided to shortlisted candidates. The successful candidates will join the Clinical Board of Medicine and Emergency Care, which services include Immunology, Dermatology, Rheumatology, Renal Services.
About us
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
* Freeman Hospital
* Royal Victoria Infirmary (RVI)
* Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
* Newcastle Dental Hospital
* Newcastle Fertility Centre
* Northern Centre for Cancer Care, North Cumbria
* Northern Genetics Service
* Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
Job description
Job responsibilities
* Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
* Communicates with patients regarding appointments and admissions at the request of the medical team
* Provide cover for Team Leader within your administration team as required
* Cover Clinical Administrator posts Trust wide as required.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
* Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
* English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
* Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1)
Knowledge & Experience
Essential
* Experience of secretarial/administrative procedures
Desirable
* NHS Administration/Secretarial experience
* Working Knowledge of NHS Systems e.g. eRecord, System One
* Knowledge of medical terminology
Skills & Abilities
Essential
* IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
* Advanced keyboard skills including a high standard of word processing skills
* Excellent communication skills
* Ability to work without direct supervision
* Ability to manage time effectively and work on own initiative
* Ability to accurately input, collate and present information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address
Freeman Hospital
Newcastle upon Tyne
NE7 7DN
Employer's website #J-18808-Ljbffr