Key Responsibilities
* Provide friendly and welcoming service to customers, taking ownership of managing the store and handling challenging situations.
* Develop and implement training programs to enhance team capabilities, fostering an inclusive culture where everyone's voice is valued and respected.
* Maintain a safe, legal, and fully operational store environment.
* Manage diligence checks and stock accuracy to ensure seamless shopping experiences for our customers.
* Support the Store Manager by deputising when needed and delivering various HR processes.
* Lead the introduction of new products and services, working closely with your team to implement change and encourage open and honest feedback.