Other
Runs a section of the restaurant to a high standard throughout the guest’s full dining experience
Shows flexibility and adaptability in working both breakfast, lunch and dinner shifts
Sets up the restaurant before dinner service according to the table plan
Opens tables on EPOS ahead of dinner service, recording any allergies or requests
Understands the menu and any amendments that need to be made for allergens
Communicates guest issues with the management team and the kitchen
Processes food orders and payments on EPOS
Takes drinks orders and process them on EPOS
Processes vouchers on EPOS
Charges bills to guest’s rooms accurately
Prepares tea and coffee to guest’s requirement
Presents and explains the the layout of the wine list to guests
Seats guests confidently in the restaurant and explains how the menu works
Serves dishes to the guests confidently using the correct explanation from the kitchen
Calls away dishes to the kitchen in an efficient manner
Clears tables with elegance
Reads guests confidently and understands the table side manner they may be expecting
Understands safety procedures and follows them to ensure guests and colleagues are kept safe
Represents the restaurant in a positive manner all while on hotel grounds
Communicates clearly with guests to manage their expectations and never mislead
Takes pride in and look after the uniform provided by SOURCE
Sets a good example for the Chef de Rangs and Commis Waiters
Has a good understanding of food hygiene and the role it plays in every part of the restaurant
Supports the management team in the smooth running of the restaurant
Contributes to guest profiles for returning guests
Handles end of night banking and shift handovers