Sales Support and Administration Full time permanent Location – Ipswich (2-3 days per week in the office) Closing date – 20 November 2024 Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: Working as part of an integral sales team you’ll provide extensive administrative support to all sales channels. Day to day you’ll need to accurately prepare customer data, and price and lock in offers, on our in-house systems in a timely manner to both retain and grow our customer base. You’ll liaise with internal stakeholders to facilitate the smooth preparation of contracts and to make sure that all parties are aware of any potential delays. You’ll be dealing with enquires via phone and email, then finding and explaining solutions, so your strong written and verbal communication skills will be key in this role. This is a hybrid role, where you'll be able to work from home and from the Ipswich office a couple of days a week. We're open to applications from Full-time and part time workers, and those who would like to work flexible / condensed hours. Who we’re looking for: Most importantly, you’ll have excellent attention to detail and be able to balance priorities in a fast-paced environment as well as excellent working knowledge of Microsoft Office, and Excel to create, manipulate and maintain multiple spreadsheets, alongside performing your general data processing and administration duties. This is a varied role that will call upon your organisation, time management and multi-tasking skills. You’ll need to meet tight deadlines while providing top-notch customer service and accurate administrative support. You’ll be a motivated team player who’s confident taking ownership of issues and resolving them. Ideally, you’ll already understand the electricity market - if not, you’ll need to demonstrate your ability to learn quickly and take on board the training we’ll provide. Rewards and benefits: As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you’ll get: · A discretionary bonus depending on company performance · Private Healthcare with Vitality · SAYE (Sharesave): discretionary scheme from time to time · Personal accident cover · Group personal pension plan where we’ll pay up to 10% · Holiday 25 days plus bank holidays · Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email careersdrax.com If you’re an internal candidate It’s important to speak with your current line manager about your career development and any internal role you’re applying for.