Main area: Women’s, Children’s and Clinical Support
Grade: Band 8c
Contract: Fixed term: 12 months (Secondment)
Hours: Full time (37.5 hours per week)
Job ref: 205-6781861
Site: Royal Stoke University Hospital
Town: Stoke-on-Trent
Salary: £74,290 - £85,601 per annum
Salary period: Yearly
Closing: 26/11/2024 12:00
Job overview
Are you a dynamic, motivated, highly performing operational manager, with excellent communication and leadership skills? If so, you could be joining our Women’s, Children’s and Clinical Support Services Team as our second Head of Operations.
This fixed term post will be an essential role within our dynamic Divisional Management Team. The post holder will have a key portfolio working primarily with the Outpatients and Pharmacy teams, supporting operational performance and the transformation of our services whilst being committed to improving both patient and staff experience across the Division and wider Trust.
Main duties of the job
We are looking for an enthusiastic and engaging senior operational leader who has a passion for the fast-paced delivery of clinical divisional management, ensuring safe, timely & high-quality care for our patients.
The successful candidate will have the ability to influence change effectively and deliver an operational agenda in a demanding environment. First-hand experience in delivering and managing transformation and change would be a distinct advantage.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance.
Interview and Stakeholder: 4th December 2025
Detailed job description and main responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
Person specification
Qualifications
* Degree
* Evidence of continuing professional development.
* Health Related subject
* Members of a clinical and/or management professional body
Experience
* Experience of Discharge Planning across wide range of sectors
* Experience Preparing and Implementing Strategic Plans and Policies and Auditing Compliance
* Extensive and successful previous management and operational experience, at senior level in the NHS and acute care setting
* Detailed understanding and experience of the operation of a large complex service organisation
* Evidence of prior achievement in devising effective strategies to manage patient flow
* Proven successful track record in supporting and sustaining transformational change within a complex organisation
* Proven successful track record in translating business strategy into operational delivery
* Proven successful track record in managing operating budgets and delivering financial surplus
* Tenacity: demonstrates high levels of self-belief, drive, enthusiasm and stamina to achieve goals and see things through
* Ability to motivate, inspire and provide innovative solutions
* Excellent judgement
Important information about your application
* All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
* References - please ensure you provide email addresses for all referees for the last three years of employment.
* We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
* Flexible working will be considered in line with Trust policies.
* New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!
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