To undertake all duties associated with assisting to deliver the provision of a modern diagnostic imaging service, providing high standards of patient care at all times. To work as required within the operational hours of the department as necessary.
Responsibilities:
* Receive patients on arrival in the department.
* Undertake reception duties including patient identity checks as per departmental policy. To be fully conversant with all aspects of the Radiology Information System (CRIS).
* Register patient attendance onto the CRIS system.
* Deal with enquiries from patients and staff by telephone and in person.
* Assist radiographic staff with daily workload and planning including contacting wards with required patient examination prep instructions, and coordination of porters using the capacity management system.
* Assist the patient prior to, during and post examination as required.
* Provide a high standard of patient care and after-care (including escorting to the toilet when needed), comfort and reassurance in order to comply with Trust policies and departmental protocols.
* Be prepared for distressing or aggressive situations and understand how to behave/deal with appropriately.
* Carry out infection control procedures (in line with Trust policy) when required ensuring all examination rooms and environment are clean, safe and tidy.
* Use acquired clinical knowledge of Ultrasound examinations to answer questions regarding the procedures when communicating with patients and other service users.
* Demonstrate and apply a working knowledge of moving and handling, health and safety, infection control and information governance.
* Accurately request blood results prior to examinations and take appropriate action if the results are out of range.
* Participate in the workplace induction process, ensuring all required equipment training competencies are completed.
* Successful completion of in-house Aseptic Non Touch Technique (ANTT) training.
* Attend all mandatory training days as stated by the Trust and undertake all necessary online mandatory training.
For further details / informal visits contact: Name: Nicola Stephenson
Job title: Service Lead
Email address: nicola.stephenson@cht.nhs.uk
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