An opportunity has arisen for an enthusiastic and motivated individual to work within the Mandatory Training Team based in York. You will assist with all aspects of the organisation, delivery and evaluation of mandatory training. You will also assist with the delivery of Corporate Induction and New Starter Fairs.
The Postholder Will
* Provide an efficient customer service for all Trust employees accessing Statutory and Mandatory training and The Learning Hub, resolving simple issues over the telephone or via email, escalating any technical issues to the Senior Learning Administrator and/or the Learning Hub Administration Team.
* Control and maintain shared mailbox account.
* Maintain comprehensive and up-to-date training records for all Trust staff, ensuring that the Learning Hub can always provide current audit data.
* Work with the Senior Learning Administrator in planning and organising the Statutory and Mandatory programme including arranging dates & venues, liaising and point of contact for facilitators, sending reminders and supporting the evaluation of the programme.
* Support and review evaluation of all Statutory and Mandatory training, both face to face and e-learning.
* Maintain the currency of the Corporate Induction Information Pack, Statutory and Mandatory Training Handbook and New Starter Induction Resources Handbook, liaising with subject leads and updating accordingly.
* Arrange and administer non-mandatory training events, where required, including liaising with Subject Leads, booking rooms, producing, and disseminating adverts, providing signing in sheets and updating registers post event.
* Provide an efficient administrative and clerical service including photocopying resources, creating and updating of signing in sheets post event, electronic diary organisation, collection of post and producing documents as required.
* Review current levels of required stock for the Mandatory Training Team, feeding back requirements to the Senior Learning Administrator.
* Will carry out any other tasks as requested by the Senior Learning Administrator or Mandatory Training Lead.
Any other duties commensurate with the grade and nature of the post.
Our benefits
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
* 27 days holiday rising to 33 days (depending on NHS Trust service).
* A variety of different types of paid and unpaid leave covering emergency and planned leave.
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
* NHS Car Lease scheme and Cycle to Work scheme.
* An extensive range of learning and development opportunities.
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
For further details / informal visits contact:
Name: Charlotte Pragnell
Job title: Learning Administrator
Email address: charlotte.prangnell@nhs.net
Telephone number: 01904 721411
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