This job is with St. James's Place, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. As an Operations Coordinator within our Partner Finance Division, you will be at the heart of our operations, supporting the integrity of the Partner Business Valuations Model, driving projects, and ensuring smooth communication with key Partners across the business. You'll play a vital part in ensuring operational efficiency and contributing to business success. This role plays a critical part in supporting the Partner Business Valuations, a business critical tool for decision making within the Partner Finance Division. You will be working directly with key team members, including SJP Partners undergoing critical transitions such as retirement or business exits, making your contribution invaluable to both their success and ours. What you'll be doing: Support and maintain the Partner Business Valuation Model - Ensure the ongoing accuracy and integrity of the model, contributing to both business as usual tasks and project work. Data Analysis - Conduct weekly data checks, analyse results, and communicate findings to both technical and non-technical audiences. Continuous Improvement - Identify and implement opportunities for operational efficiency and improvements in execution. Partner Engagement - Be the main point of contact for queries related to the Valuation Model, ensuring timely and accurate responses. Quality Control - Develop a strong QC mentality to supervise model checks, persistency reviews, and valuations, maintaining high standards throughout. What you'll bring: Technical Skills - Proficiency in Excel is important, and experience with Salesforce is desirable but full training on all systems will be provided. Problem Solving & Analytical Skills - A continuous improvement approach and the ability to adapt processes to meet Partner needs. Communication - Ability to engage and explain sophisticated concepts to Partners and team members at all levels, encouraging positive relationships. A collaborative mindset with a dedication to acting with integrity and care. Commercial awareness and an understanding of how your work impacts the broader business. Resilience and emotional intelligence when managing critical customer relationships.