About The Role
This position sits within the MO Technology function and reports into the Technology Delivery and Capability Lead.
This is a key role within the Technology team, designed to drive the evolution of technical capability and talent development within the Technology Division, in alignment with Portfolio demand. It will work closely with Capability leads to develop our existing talent whilst horizon scanning to identify emerging technological skills required to future proof our organisation, thus delivering on our TechGrow Strategy.
This role will require technical expertise and will be embedded in the Technology Division to effectively anticipate and respond to the skill demands specific to our Technology & Portfolio requirements.
The role will collaborate closely with Talent & Development Team and the HR Team but maintains a specific focus on building and anticipating technology specific capabilities to strengthen our internal talent pipeline, minimise our dependency on external recruitment and support our reputation as a great employer with the development of our people at the core of our business.
Key responsibilities include:
1. Capability Pipeline Development
2. Work directly with the Technology Capability Leads to create a pipeline of technical skills aligned to current and future demands from the portfolio and platform teams, ensuring a truly proactive approach to skills development.
3. Translate strategic objectives into a capability roadmap, leveraging data analytics to anticipate skills gaps, optimise team capabilities and align development initiatives with the Technology vision.
4. Horizon Scanning and Future Skill Readiness
5. Undertake horizon scanning to assess technology trends and shifts, advising on essential skills need to future proof our existing talent.
6. Work with industry bodies to build partnerships, innovation hubs, working closely with the Talent & Development Team and their Early Year Career Specialists to identify opportunities to bring in & nurture young talent.
Cross-Divisional Collaboration
1. Act as the bridge between Technology, Talent & Development and HR, ensuring alignment, whilst maintaining a focus on specialised, Tech-centric skills and capability development.
2. Support the production and execution of the TechGrow strategy and roadmap, working closely with the Talent & Development Digital Learning Specialist, to feed requirements into the central team.
3. Advocate for the Central Talent & Development team and ensure the offerings of the Central Team are championed.
4. Utilisation of Tech Grow
5. Drive awareness and engagement in TechGrow strategy, guiding the Tech teams in using and evolving available content, whilst gathering feedback to secure ongoing engagement with the learning platform.
6. Monitor engagement metrics, identifying opportunities to optimise and promote TechGrow.
Measurement & Continuous Improvement
1. Be a champion for Continuous Improvement mindset and drive the desire to knowledge share across the Technology Division.
2. Establish and track metrics to demonstrate capability progress and support iterative funding by articulating value in terms of portfolio deliverables.
About You
You will be analytical and precise, with a creative flair.
* You will understand the need to demonstrate value and utilise relevant metrics to guide prioritisation and delivery planning.
* You will have excellent communication and collaboration skills and ability to illicit requirements.
* You will be confident working with wider range of stakeholders.
* You will be skilled at developing digital solutions that provide an engaging user experience.
* You will be resilient in the face of failure and view it as an opportunity to inspect and adapt.
* You will be passionate about driving technological innovation, continuous improvement, and embracing new technical skills.
* You will be someone who can role model active learning behaviour and champion TechGrow within Technology.
Minimum Criteria
* Technical expertise: Excellent understanding of technology competencies and industry trends with experience of working in Tech teams.
* Stakeholder Management & Collaboration: Demonstrable relationship management, collaboration and influencing skills. Ability to build trusted relationships with key internal (Tech, Talent & Development and HR Teams) and external (Industry bodies, educational bodies, external providers) stakeholders.
* Analytical Skills: Proficient in assessing skill gaps, identifying training needs, using data to guide prioritisation and using insights to guide approaches and interventions. Experienced in value focussed delivery such that investment in TechGrow is articulated in tangible business benefits.
* Communication skills: Excellent written, verbal and presentation skills, able to simplify complex technical skill requirements into easily understood capabilities for the non-technical.
* Passionate and proactive: Demonstrable experience of building active communities of practice and driving positive results and role modelling continuous improvement behaviours.
About The Company
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 00,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.
Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:
* We find solutions
* We drive change
* We care
We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers.
As a Motability Operations team member, the benefits you can expect are:
* Competitive reward package including an annual discretionary bonus
* 15% non-contributory pension (9% non-contributory pension during probation period)
* 28 days annual leave with option to purchase and sell days
* Free fresh fruit and snacks in the office
* 1 day for volunteering
* Funded Private Medical Insurance cover
* Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
* Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
* Funded health screening for over 50s
* Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
* Employee Discount Scheme with an app to save on the go
* Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
* Generous family leave policies
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.
We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.
We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.
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