Come and join DHL Global Forwarding – A world-renowned company who are consistently recognised as a top employer with fantastic career prospects. Working with experienced freight professionals you’ll have the opportunity to develop your career in freight forwarding. 37.5 hours per week, Monday to Friday, Glasgow Airport You will receive: An enticing annual salary plus an annual performance-related bonus 25 days holiday plus bank holidays Pension scheme - up to 8% employer contribution Enhanced maternity/paternity/adoption leave Full induction, online learning and systems and process training Career development – there is no ceiling at DHL Reward & Recognition awards Charity and volunteering support through DHL Foundation What you’ll be doing As our Air Import Agent you’ll play a significant role in overseeing the air import operations from our facility close to Glasgow Airport. Responsibilities will include: Creating, managing and maintaining the movement of imported Air freight Liaising with airlines and DHL offices for Air freight planning and coordination Ensuring documentation is accurate, complete, and compliant Adhering to Customs Compliance procedures and documentation Being a customer point of contact for updates and addressing their enquiries Liaising directly with Carriers and Handling Agents to resolve issues as they arise Develop internal/external customer relations to grow existing business Follow up on growth opportunities using Quoteshop About you Essential for this role is your experience of import/export processes ideally in Air freight. You’ll also have: The right to live and work in the UK – Note: sponsorship is not available Experience of HMRC procedures A high attention to detail and the ability to prioritise your workload Strong communication skills and the ability to work cross-functionally Working knowledge of MS Outlook and data management systems About Us: DHL Global Forwarding, part of the world-renowned DHL Group, is a global leader in freight forwarding, operating across 220 countries. With a dedicated and skilled team and our continued focus on innovation, sustainability, and efficiency, we empower businesses to navigate international trade seamlessly. Join us for a dynamic career in a forward-thinking organisation that values expertise and excellence in logistics. CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response