Gasway are East Anglia’s premier heating experts delivering both reactive and planned solutions to our wide base of customers. We have a new opportunity to join our team as a Service & Deployment Coordinator. Are you passionate about delivering outstanding customer service and optimising resources? This full-time role offers the opportunity to work in a dynamic environment where you will be the first point of contact for our engineers and clients, ensuring efficient deployment of resources and exceptional service delivery. As a Servicing & Deployment Coordinator, you will play a crucial role in our operations. You will be responsible for optimising the deployment of our engineer resources across specified geographical areas, ensuring that work is scheduled and planned to meet customer needs and targeted KPI's. Your role will involve maintaining legislative documentation, handling basic financial tasks, and keeping customers and clients informed about ongoing repairs and processes. We are looking for someone with proven administrative experience, excellent customer service skills, and the ability to manage multiple work streams effectively. You should be proficient in using Microsoft Packages and systems, and have strong planning and organisational skills to manage conflicting priorities. A methodical and flexible approach, high accuracy, and attention to detail are essential for this role. At Gasway, we value our people and our customers. We believe in relentlessly improving performance, working together as one team, and delivering outstanding customer service. We trust our employees to do the right thing and give them the freedom to be creative and solve problems. We also emphasise the importance of spending money wisely and supporting our frontline staff to provide the best service possible. If you are organised, self-motivated, and a team player with a positive attitude, we would love to hear from you. Join us at Gasway and be part of a company that puts people first and values their differences. Apply now to become a Servicing & Deployment Coordinator and help us achieve our mission of maintaining homes for people in need. Additional Benefits Holiday : We offer 24 days holiday plus Bank Holidays which will increase with your length of service. Rewards platform : Providing access to benefits like, Cycle to work scheme, store discounts, vouchers, health plans, eye care vouchers etc. Buy or sell up to 5 days of annual leave Company pension contribution Employee Assistance Programme : Supporting mental health, wellbeing and financial health. Company Sick Pay Family Friendly Leave Skill Development/ Learning Opportunities Job Types Full-time, Permanent Schedule Monday to Friday Work Location In person Reference ID REQ01126