Customer Service Advisor
Ideally Truck Service background
Hull
£29,432.00 per Annum plus overtime
Various Shifts plus 1 in 4 Saturdays
Our Client who is a well established business in Hull are looking for an experienced Customer Service Advisor to join their busy Depot. You will provide a courteous and efficient reception service ensuring a high level of customer satisfaction at all times. You will be responsible for R2C, truck service scheduling, MOT bookings in line with manufacturer's guidelines and recommendations.
You will work closely with the workshop, parts and sales teams.
It is key that you have the following:
Experience of working in a similar environment with excellent customer skills
Good experience of a service industry dealing with customers via various methods
A passion for delivering exceptional customer service
Knowledge of working with databases
Excellent time management, organisational and IT skills
Strong communication and influencing skills
Good levels of numeracy and literacy
Attention to detail and accuracy is paramount
Experience of working with multiple teams
Driving licence is desirable
Technical background desirableSummary
Excellent salary available for the right candidate
Salary £29,432 Basic with OT to be paid for one in four Saturdays.
Hours of work:
Week 1 06:00 - 14:30
Week 2 08:00 - 16:30
Week 3 10:00 - 18:30
You will also be required to work 1 in 4 Saturdays on a rota basis. 06:30 - 15:00
In return you will receive:
Great on-site facilities
22 days annual leave plus bank holidays
Company health cash plan (after qualifying period)
Cycle to work scheme
Pension Scheme
Employee Assistance Programme (EAP)
On-going training and career development
If you are interested and meet the above criteria, please send your CV to (url removed) or call the Commercial team on (phone number removed) if you have any queries.
Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector