Please note that we are unable to accept your application if you do not meet the following criteria.
* 35 hours per week (shift-based, including early starts, late finishes, weekends, and bank holidays) this is on a week on week basis.
* You must be able to arrange your own transport for early/late shifts. Earliest shift is from 0600am, and latest shift finishes by 2100pm.
* Full training provided and uniform provided
* Salary £20,914
Join Our Team as an Automatic Ticket Gate (ATG) Operator at Bishops Stortford
About the Role:
In this part-time role, as an ATG Operator, you'll be the friendly face of Greater Anglia, delivering exceptional customer service while helping passengers travel smoothly and safely. Your key responsibilities will include:
* Assisting customers at the gateline and ensuring the safe, tidy and efficient operation of the gates
* Helping to prevent ticketless travel and fraudulent activity
* Reporting any faults and issues promptly
We're Looking For Candidates Who:
* Have a friendly, approachable demeanor with the ability to communicate effectively
* Are calm under pressure, able to think on their feet, and able to handle various situations
* Possess a "can-do" attitude and enjoy working as part of a team
* Take pride in providing top-notch customer service and are passionate about ensuring customer safety
* Have team spirit and bring your unique self to strengthen our team and foster a positive work environment.
What's in it for you?
* Travel Discounts: Enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too!
* International Adventures: After 12 months, unlock discounted international travel for you and your family.
* Exclusive Discounts: Access the GA Hapi App for deals on shopping, dining, and fun days out.
* Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to enjoy.
* Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
* Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
* Family-Friendly Policies: We've got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
* Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.
The closing date for all completed applications is on Friday 21st March 2025.
*Please note vacancies can close earlier due to high influx of candidate applications.*
At Greater Anglia, we are proud of the work that we do. We're investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.
Join Us and Experience:
* Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
* Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
* Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement being the norm.
Ready to Bring Your G A Game?
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