Flexible Customer Care Assistant - between 7am and 10pm
McDonald's is one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will be the face of your restaurant. You will deal with customers and ensure everything runs smoothly in the customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, looking after customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
You will be working in a fast-moving, high-energy environment, and we’re looking for a genuine smile and an ability to connect with customers to make them feel valued. Friendly, welcoming, courteous, and helpful behavior will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. The ability to maintain high energy levels while working efficiently and productively is essential.
Location
Maidstone - Week Street
92/94 Week Street
Maidstone
United Kingdom
ME14 1RL
Benefits
1. Holiday pay
2. Service Awards
3. Meal allowance
4. Employee discounts from top high street and online brands
5. Training and development opportunities
Why work here
Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day, from our restaurant-working colleagues to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do.
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