Role: Account Manager
Location: Bourn, Cambridgeshire
Hours: Mon - Fri 9am - 5pm
Salary: £27,000 - £30,000
I am looking for an account manager to join a sociable and friendly team based in Bourn.
What's in it for you?
1. Company pension
2. Free, on-site parking
3. Bonus scheme (Quarterly)
4. Sick pay
5. Growth opportunities
What will you be doing in the account manager role?
1. Offer an exceptional level of customer relations and service.
2. Communicating with existing customers to keep them informed about current offers and company news.
3. Communicating with customers to encourage sales for the company and to nurture/build relationships.
4. Answering customer queries promptly and accurately.
5. Managing customer expectations.
6. Identifying customer needs to result in effective solutions.
7. Processing orders and taking payments.
8. Maintaining and updating customer records on the company database.
What we would like from you:
1. Good attention to detail.
2. Strong organisational skills and ability to prioritise workload.
3. Excellent communication skills and ability to communicate at all levels.
4. Ability to develop and maintain good relationships with clients.
5. Good problem-solving skills.
6. Committed and hard-working with a flexible approach.
7. A friendly and enthusiastic team player keen to be a part of a growing organisation.
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