Summary
The Care and Support Group Ltd offers domiciliary care and support to individuals with learning disabilities. In this role, you will primarily report to the finance team and be responsible for tasks such as preparing invoices, processing purchase invoices, filing, reconciling supplier payments, and addressing any queries from stakeholders.
Wage
£12,480 a year
£6.40 per hour
Training course
Business administrator (level 3)
Hours
37.5 hours a week Monday to Friday Shifts to be confirmed
37 hours 30 minutes a week
Possible start date
Monday 3 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
You will support and report to the Finance Director with the day-to-day running of the business, so you will need to be highly organised. The role will involve carrying out general office duties and ad hoc administrative tasks therefore you must be flexible and able to take on various tasks as required. Including but not limited to:
* Issuing sales invoices
* Processing purchase invoices
* Organising and maintaining internal company records
* Reconcile supplier payments
* Resolve any queries with internal staff and external customers
* Bookkeeping
* Fortnightly and monthly payroll processing
* You will be proficient in Microsoft Packages, including Excel
* You will demonstrate good numeracy skills and have the ability to handle multiple tasks and adapt to changing priorities
* You will be a team player and have a willingness to work collaboratively with your colleagues
* You will be joining a friendly, supportive team and have the opportunity to learn new skills
Where you’ll work
The Royal
1 Station Road
Stanley
DH9 0JQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DERWENTSIDE COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* All training will be delivered in the workplace
Requirements
Essential qualifications
GCSE in:
* English & maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Team working
* Initiative
* Thorough attention to detail
* Flexibility
* Microsoft/Outlook experience
Other requirements
The successful candidate must be able to travel to the employer premises. Please consider travel arrangements prior to applying for the role.