Ansty Hall Hotel, Ansty, Coventry
Full Time
Competitive Salary plus fantastic benefits
Closing Date: 24th October 2024
In a Nutshell
We are actively seeking a Guest Services Manager to join the team at Ansty Hall, an Exclusive Hotel. You will be the main point of contact for all guests ensuring everybody is happy.
Lots to do but lots of fun
Our successful Guest Services Manager will be responsible for;
1. Delivering and overseeing standards of Guest Care at the Hotel.
2. Managing the hotel’s Front Office Desk, Guest Services Team, and Nights Team to ensure that the public areas are maintained to an exceptionally high standard and guests' needs are catered for.
3. Ensuring the customer journey throughout the hotel is executed to a high standard.
4. Assisting the management team with training, monitoring of standards, and workplace presentation.
Take a look at the incredible range of benefits you can enjoy when you join the Exclusive team and how you can be rewarded and recognised for doing a fantastic job!
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